Service Warehouse Coordinator

Position SummaryThis position supports the service team by managing warehouse inventory and maintaining accurate database records. The role involves coordinating and scheduling the movement of products throughout the warehouse, including storage and shipment. The coordinator also helps implement daily production and shipping plans and ensures proper handling of excess stock.Key ResponsibilitiesCoordinate the movement of inventory in and out of the warehouseUnload products and scan deliveries into the system (PATH)Scan incoming FedEx and UPS packagesMaintain accurate inventory records, including product locationsPull parts and materials for service technicians and delivery teams ahead of scheduled appointmentsEnsure timely and accurate ordering of service parts, especially for damaged itemsInspect all incoming deliveries for:Incorrect itemsShipping damageMissing components requiring immediate reorderCommunicate weekly with the Parts Coordinator regarding stock needsMaintain and track inventory levels on service trucksNotify Parts Coordinator when additional truck stock is requiredCommunicate issues promptly and work toward immediate resolutionMaintain warehouse tracking sheets and inventory logsMonitor offload issues and related documentationScan products onto trucks for outbound deliveryPerform other duties as assignedKey Performance MetricsAccuracy and completeness of assigned tasksReliability and consistent attendanceTimely completion of tasks within deadlinesContribution to customer satisfaction and repeat businessMaintenance of service margins at or above target levelsEssential DutiesEnsure high-quality execution of all assigned workSupport other departments and leadership as neededManage personal productivity, including:Meeting deadlinesAttending scheduled meetingsCompleting parts ordering accuratelyHandle customer complaints and resolve disputes effectivelyMaintain up-to-date service lists, end-of-day notes, and parts ordersQualifications & SkillsStrong problem-solving abilitiesExcellent multitasking capabilitiesEffective time management skillsStrong communication and interpersonal skillsHigh level of organization and attention to detailStrong planning and coordination abilitiesSelf-motivated with a proactive approachKnowledge of office management procedures and systems