Sergeant I

Sergeant IThis position provides lead direction to Security Officers at the assigned high-profile client site(s) on assigned shift(s). This sergeant role performs duties of a Security Officer within the scope of assignment, including observing and reporting activities and incidents, and providing for the security and safety of client property and personnel. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Distinguishing Characteristics: Provides lead direction to Security Officers while on shift and performs other duties of a more responsible and demanding level, with a rank title, as defined by the client contract. Essential Functions: The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein. In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Essential Duties and Tasks: Performs the duties of a Security Officer in accordance with post orders and company policy. Provides lead direction at assigned client site(s) on assigned shift(s); acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations. May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions. Assists in the training of Security Officers and review of post orders. Assists in the submission of payroll and personnel information to the company as designated. In conjunction with company management or designated company representatives, acts to ensure adequate security coverage of all posts. Prepares, files and submits various reports as required. Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities. Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations. Other duties of a similar scope and nature as assigned Minimum Qualifications at Entry: Basic Qualifications: US Citizenship preferred Must be at least 21 years of age Ability to meet Company Safe Driving requirements; possess a valid Driver License Ability to acquire and maintain any specific special clearances/access requirements Education/Experience: High School Diploma or G.E.D Two (2) years of successful experience in field supervision (civilian community law enforcement, military service law enforcement, or commercial/industrial security guard service). Related experience preferred Background Prerequisites: Must undergo and meet company standards for background and reference checks, controlled substance testing, physical fitness requirements and behavioral selection survey, in addition to any mandatory licensing requirements Competencies (as demonstrated through experience, training, and/or testing): Must be able to meet and continue to meet any applicable state, county and municipal licensing and permit requirements for armed security work and specific protective device and weapons qualifications Must be able to meet and continue to meet certification requirements for Basic Life Support CPR/AED and First Aid from American Heart Association or the American Red Cross Knowledge of or ability to learn security operations and procedures Ability to see, hear, speak, and write clearly in order to communicate with employees and clients. Ability to write routine correspondence, including logs and reports Ability to carry out instructions furnished in written, oral, or diagrammatic form Ability to be an effective team member. Ability to maintain professional composure when dealing with unusual circumstances Ability to adapt to changes in the external environment and organization Good organizational skills Ability to provide high-quality customer service. Courteous telephone manner: good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures Required ability to handle multiple tasks concurrently Ability to work with computers and the necessary software typically used by the department Working Conditions (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area May be required to work overtime without advance notice Ability to maintain professional composure when dealing with emotional or confrontational circumstances Required ability to handle multiple tasks concurrently Regular computer usage Handling and being exposed to sensitive and confidential information Required to use a vehicle for the performance of duties Regular talking and hearing Occasional walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds A Word about EEO, Pay Transparency, and Other Requirements: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VA License Number: 11-4665 | NV PILB Lic #1411