Inside Sales Representative

Company: Rocky Mountain RestorationLocation: Mesa, AZAbout Rocky Mountain RestorationThe company is growing rapidly year over year, and we are looking for people that want to continue to grow with us. We offer help to those in crisis, and we are committed to creating raving fans on every job. Every day we help people recover from disasters such as flooding and water damage. Our team responds and helps to restore the lives of our customers by offering professional, caring, and fast restoration and cleanup services.Here at Rocky Mountain Restoration, we take care of each other first and foremost. We work hard, but we play hard too, with an annual company party, quarterly social events, and so much more. If you’re looking for a company with growth opportunities, positive and supportive management, and a deeply fulfilling, financially rewarding, career, you’re in the right place.Rocky Mountain Restoration believes in investing in our team members. When you join our team, you will receive personal and professional growth opportunities. We know that we are only as good as our team.OverviewRocky Mountain Restoration is seeking a motivated, high-energy Inside Sales Representative to support our phone-based inside sales team focused on driving pipeline across our plumber marketing channel.This role is responsible for executing high-volume outbound prospecting, qualifying leads, and setting appointments for brand sales teams. You will work directly under the Inside Sales Manager (Player/Coach) and play a key role in generating consistent, high-quality opportunities.This is an ideal role for someone who thrives in a fast-paced, metrics-driven environment and wants to develop strong sales skills in prospecting, discovery, and qualification.Key ResponsibilitiesOutbound Prospecting & Lead GenerationExecute high-volume outbound outreach (calls, follow-ups, SMS, etc.)Identify and engage potential prospects within target marketsGenerate new opportunities through cold calling, lead follow-up, and reactivation of aged leadsConsistently meet or exceed daily and weekly activity targetsDiscovery & QualificationConduct discovery and probing calls with prospectsAsk strong qualifying questions to determine fit and opportunity qualityCommunicate value propositions clearly and build interestHandle objections and move prospects forwardAppointment Setting & Pipeline SupportSchedule qualified appointments for brand sales representativesEnsure opportunities meet qualification criteria before handoffMaintain follow-up to improve show ratesSupport pipeline growth across multiple HighGround brandsCRM & Activity ManagementTrack outreach, conversations, and pipeline activity in CRMMaintain accurate records and next stepsFollow established cadences, scripts, and workflowsTeam CollaborationWork closely with Inside Sales Manager for coaching and developmentParticipate in call reviews and training sessionsCollaborate with brand sales teams for smooth handoffsKey Performance Indicators (KPIs)Call volume and activity levelsContact/connect ratesAppointments setQualified opportunities generatedAppointment show rateCRM accuracy and process adherenceQualifications1–3 years of sales, customer service, or outbound calling experience preferredStrong phone presence and communication skillsCoachable and open to feedbackComfortable handling objectionsOrganized and detail-orientedSelf-motivated and drivenPreferred BackgroundExperience with small businesses or blue-collar industriesFamiliarity with home services (plumbing, HVAC, etc.)Experience using CRM or dialer toolsBenefitsMedical, Vision, Dental, Life Insurance Coverage optionsCompany Paid: Employee Medical Coverage, Short term and Long term Disability, and Life InsuranceWork Cell Phone provided10 days PTO your first year, and 15 days PTO (after 2 years)7 Paid HolidaysCompetitive, matching 401(K)A fully stocked kitchen with lots of goodies to keep you fueled and hydrated throughout the dayOngoing training and development from our experienced management team and outside-trusted advisors.Reporting StructureReports to: Inside Sales Manager (Player/Coach)Works closely with: Brand Sales Representatives, Marketing, RevOpsCompensation For Full-time EmployeesJob Types: Full-time | SalaryPay Rate: $48,000.00 - $73,000.00 per year (base & commission/bonus pay)Pay May Depend On Skills And/or QualificationsPI284567441