Restaurant General Manager

Restaurant Manager Position Overview: We are seeking an experienced and dynamic Restaurant Manager to lead our team and oversee the day-to-day operations of our establishment. The ideal candidate will have a passion for hospitality, a strong understanding of restaurant management, and the ability to create an exceptional dining experience for our guests. As a Restaurant Manager, you will be responsible for managing all aspects of the restaurant, ensuring smooth operations, and driving the success of the business. Key Responsibilities: Operational Management: Oversee daily operations of the restaurant, including opening and closing procedures, staff scheduling, and inventory management. Team Leadership: Lead, motivate, and develop a high-performing team. Provide training, coaching, and performance feedback to ensure staff meets and exceeds expectations. Guest Experience: Ensure exceptional customer service and a positive dining experience for all guests. Handle guest inquiries, complaints, and feedback with professionalism and care. Financial Management: Monitor financial performance, including sales, costs, and profitability. Manage budgets, control costs, and optimize revenue opportunities. Compliance: Ensure the restaurant complies with health and safety regulations, food safety standards, and company policies. Maintain a clean and safe working environment for staff and guests. Problem-Solving: Address and resolve operational issues promptly. Develop and implement solutions to improve efficiency and guest satisfaction. Technology Management: Utilize restaurant management software (e.g., POS systems) for order management, reporting, and operational efficiency. Staff Scheduling: Create and manage staff schedules to ensure adequate coverage during peak times while controlling labor costs. Key Skills: Leadership and Team Management: Proven ability to lead, mentor, and manage a diverse team in a fast-paced environment. Customer Service: Strong commitment to providing excellent customer service and resolving guest issues effectively. Financial Acumen: Solid understanding of financial management, including budgeting, forecasting, and cost control. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with staff, guests, and vendors. Problem-Solving: Strong problem-solving skills with the ability to think on your feet and make decisions quickly. Attention to Detail: Meticulous attention to detail, particularly in areas of food quality, cleanliness, and service standards. Time Management: Ability to manage multiple tasks and prioritize effectively to meet deadlines and operational needs. Adaptability: Flexible and able to adapt to changing circumstances in a dynamic restaurant environment. Technology Proficiency: Proficient in the use of restaurant management software, POS systems, and Microsoft Office Suite. Qualifications: Experience: Minimum of 3-5 years of experience in restaurant management or a related hospitality role. Education: A degree in Hospitality Management, Business Administration, or a related field is preferred but not required. Certifications: Food safety certification and/or alcohol service certification (e.g., ServSafe, TIPS) is an asset. Working Conditions: Schedule: Availability to work evenings, weekends, and holidays as required. Physical Demands: Ability to stand and walk for extended periods, and lift up to 50 pounds as needed. Compensation: Competitive salary based on experience Performance-based bonuses Benefits package, including health insurance and paid time off Job Type: Full-time Pay: $75,000.00 - $80,000.00 per year Benefits: Employee discount Flexible schedule Health insurance Paid time off Paid training Shift: 8 hour shift Experience: Hospitality: 2 years (Required) Language: Spanish (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Required) Work Location: In person