Supervisor, Residential Facilities

Posting DetailsPosting DetailsBusiness TitleSupervisor, Residential FacilitiesPosting CategoryMaintenance/Trades/ServiceSalary Grade06Salary PlanProfessional Non BargainingHiring Range /Pay RateDepartmentHousingDepartment DescriptionPosition LocationMain CampusFTE1.0Job SummaryEnsures residential communities meet Cleveland State University (CSU) standards for cleanliness, appearance, safety, and overall functionality for the health, well-being, and success of CSU residential students. Oversees and ensures completion of work orders generated from resident requests for service, as well as preventative maintenance of the residential communities. Oversees and manages all aspects of room and building turnover processes. Develops and implements operational standards for cleanliness, readiness, and overall appearance of the community. Manages operational budget including procurement and vendor relationships for repair, maintenance, and capital expenses. Performs other functionally related duties as assigned.Minimum QualificationsAssociate degree preferably in business administration or related field.Two (2) years of experience in residential facilities management, residence life and housing, or property management with increasing levels of responsibility that include facilities management, crisis management, and financial and budget management.Experience using housing or property management and work order management systems.Leadership experience.Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.Ability to work second shift, weekends, and on call-hours as required.Valid driver's license and ability to establish and maintain driver eligibility under CSU's Driving and Motor Vehicle Policy.Preferred QualificationsMaster's degree preferably in business administration or related field.Higher education management experience in self-supporting, revenue generating campus support services, and/or contracted services administration.Knowledge, Skills, and Abilities (KSAs)Skilled in project management, problem-solving, analysis, follow-through, influence, and persuasion.Ability to manage multiple priorities and projects, with the ability to both think strategically while successfully managing and improving daily operations.Skilled in strategic planning, budgetary and personnel management and a commitment to continuous quality improvement.Strong organizational and excellent interpersonal skills and have a "Customer Focus" attitude and delivery and leadership skills, using team-based approach. Ability to relate to people from all backgrounds and at all levels of an organization.Experience negotiating and managing contractual agreements. Ability to manage consultants, contractors, financial resources, and clients.A team player who operates with transparency and fosters trust and collaboration within the organization.Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.Ability to make effective presentations, have strong public speaking skills, develop and drive change and effectively communicate change.Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, and PowerPoint.Requisition NumberPT0703795SDate grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of PostingSpecial Instructions to ApplicantsApplicant InstructionsOffer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.Hours per week40+ as neededWork ScheduleMonday through Friday 8am to 5pmAdvertising CopyFull Time/Part TimeFull TimePosted Date03/12/2026Close Date/Application DeadlineOpen Until FilledYesReview Begins03/19/2026