Director of Person-Centered Services

At Richmond Community Services (RCS), person-centered practice is not a philosophy on paper—it is how we honor dignity, choice, and meaningful lives every day. We are seeking an experienced, visionary Director of Person-Centered Services to lead, strengthen, and evolve our clinical and recreational services for adults with intellectual and developmental disabilities.This is a high-impact leadership role for a clinical professional who understands how to translate person-centered values into strong systems, excellent documentation, regulatory compliance, and exceptional outcomes for the people we support.What You’ll DoProvide strategic oversight and clinical leadership to QIDPs, Behavioral Intervention Specialists (BIS), and Recreation staffStrengthen person-centered systems, policies, training, and practices across Residential and Clinical ServicesEnsure timely, accurate completion and submission of all compliance documentation, including CFAs, Goals & Objectives, and Protective Oversight PlansMonitor service delivery and documentation to ensure alignment with state regulations, agency standards, and person-centered principlesConduct site visits to assess quality, compliance, and effectiveness of servicesPartner with Workforce Development to enhance training and support new hire orientation on person-centered servicesOversee and elevate recreational services, ensuring programming promotes meaningful engagement, independence, socialization, and community inclusionGuide the development of individualized recreation plans aligned with interests, abilities, and life goalsCoach, mentor, and support clinical staff through team meetings, case reviews, and ongoing trainingCollaborate with internal leaders, families, advocates, consultants, and community partners to ensure coordinated, person-centered supportsServe as a subject matter expert on person-centered services and evidence-based practicesActively participate in Human Rights, Individual Safety, and agency committeesModel and uphold the mission, vision, and values of RCS in all decision-making and interactionsWhat You BringMaster’s degree in a health-related field (required)Minimum of five (5) years of experience providing services to adults with intellectual and developmental disabilitiesAt least three (3) years of management or supervisory experience in a clinical or human services settingStrong experience with person-centered planning and positive behavioral supportsDemonstrated ability to support individuals with complex needs, including dual diagnoses, behavioral health challenges, and brain injuriesExcellent leadership, coaching, and systems-thinking skillsAbility to build strong relationships with staff, families, and external partnersStrong commitment to the mission, values, and rights of people supportedValid driver’s license and access to a personal vehicle for travel between agency sitesRCS123