Marketing Analyst II

Please note that this is a contract role providing services to Samsung through external staffing partners of Allegis Global Solutions (AGS). If you are selected for this role, you will be employed by AGS and will not be an employee of SamsungJob Summary:We are seeking a detail-oriented professional to play a critical role in monitoring and optimizing the digital consumer experience across multiple retail platforms. This position focuses on managing ratings and reviews programs for digital appliance categories, ensuring content accuracy, and identifying trends that impact product performance and customer satisfaction. The ideal candidate will serve as a vital link between customer feedback and internal stakeholders, translating consumer insights into actionable recommendations. This role requires someone who thrives in a fast-paced environment, can manage multiple priorities simultaneously, and possesses a keen eye for identifying patterns and issues that require immediate attention or strategic planning.Responsibilities:• Monitor and analyze client product reviews and Q&A content on client websites and major retailer platforms• Manage all aspects of Ratings & Reviews programs for Digital Appliance categories, including review validity, syndication gaps, badging issues, at-risk SKUs, and optimal SKU groupings• Compile and distribute comprehensive reporting on review volume, rating trends, product insights, competitor analyses, and incentive program results• Identify, document, and escalate notable issues while compiling regular reports on significant product, channel, and service issue trends• Collaborate with cross-functional teams including Product Marketing, Sales, and Engineering to facilitate solutions and escalate consumer review and Q&A issues• Report on product detail page content health and consumer experience journey issues found on retail websites• Forecast and track marketing and sales trends through systematic data analysis• Conduct research on consumer opinions and marketing strategies in collaboration with marketing professionals and other specialists• Measure the effectiveness of marketing, advertising, and communications programs and strategies• Gather and analyze competitive intelligence including pricing, sales methods, and distribution strategiesSkills:• Advanced analytics and data interpretation capabilities• Project management expertise with ability to handle multiple initiatives simultaneously• Excellent written communication and strong presentation abilities• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint• Extensive experience with web browsing tools including Internet Explorer, Mozilla Firefox, and Google Chrome• Strong negotiation, customer service, and interpersonal skills• Ability to work independently and manage time effectively• In-depth knowledge of consumer electronics products and technologies• Understanding of remote business tools including smartphones, tablets, and laptops, with troubleshooting capabilitiesExperience:• Minimum two years of experience in online retail, retail operations, sales, merchandising, marketing, or service organizations• Minimum two years of experience in analytical, internet-based reporting• Minimum two years of project management experience• Experience with Sprinklr preferred• Previous account management experience desirableQualifications:• Bachelor's degree in Statistics, Business, Marketing, or related field preferredThis is an exceptional opportunity to make a tangible impact on product success and customer satisfaction in the dynamic consumer electronics industry. You will be at the forefront of digital commerce, working with cutting-edge tools and platforms while collaborating with diverse teams to drive meaningful improvements in the customer experience. Your insights and recommendations will directly influence product development, marketing strategies, and business decisions, making this role ideal for someone who wants to see the direct results of their analytical work.Additional Details:Location: Englewood Cliffs, NJDuration: 6 MonthsPay Range*: $33-$38Weekly Schedule: 40 hoursJob Status: Non-ExemptApplication Deadline: 04/27/2026This role is eligible for the following benefits:Medical, dental & visionHospital plans401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available (USA)Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)Company paid short and long-term disabilityHealth & Dependent Care Spending Accounts (HSA & DCFSA)Employee Assistance ProgramTime Off/Leave(PTO, Allegis Group Paid Family Leave, Parental LeaveBenefits are subject to change and may be subject to specific elections, plan, or program terms.Existing Vacancy: This posting is for an available positionAGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring.