Remote Executive Assistant (Practice Operations)

The Executive Assistant will serve as a trusted partner to MARA's leadership team, helping increase our effectiveness, capacity, and decision velocity by reducing friction, improving coordination, and ensuring important work moves forward.This role supports our leaders across a wide range of executive support, project coordination, communications, and operational responsibilities. Success in this position comes from anticipating needs, staying organized amid changing priorities, following through on details, and helping a fast-moving team operate more smoothly.Who We AreIndependent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (https://www.milliman.com/en/social-impact) to learn more about Milliman's commitments to our people, inclusion, and sustainability.Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.What You Will DoExecutive Support & CoordinationManage complex calendars, meeting schedules, and executive prioritiesCoordinate travel, hotels, retreats, offsites, and team eventsPrepare meeting materials, agendas, and follow-up communicationsTrack action items and help ensure commitments are completedSupport expense management and Concur submissionsAssist with presentation development, formatting, proofreading, and version controlConduct document comparisons, redlines, and version reviewsDraft correspondence, gather information, and support executive communicationsSupport legal review processes and contract coordination activitiesCoordinate recruiting activities, interview scheduling, and HR-related workflowsSupport all-hands meetings and internal communicationsStrategic Project SupportSupport staff career development, goal tracking, and policy administration effortsCoordinate special projects on behalf of leadershipSupport annual planning efforts, retreats, offsites, and practice initiativesGather information and input from leaders and team membersHelp organize materials related to growth initiatives, ownership discussions, and business planningMaintain project plans, timelines, and follow-through across multiple initiativesConfidential Executive SupportParticipate in highly confidential meetings and discussionsPrepare and maintain sensitive business materials and recordsSupport compensation, bonus, and people-related processesExercise exceptional judgment and discretion when handling confidential informationContinuous Improvement & AI EnablementIntroduce and refine processes that improve efficiency, standardization, and collaborationUse AI tools such as Microsoft Copilot and ChatGPT to accelerate drafting, summarization, scheduling, information synthesis, and presentation developmentHelp identify opportunities to reduce administrative burden across the practiceContinuously look for ways to make work easier, faster, and more effective for the teamFriction RemovalOne of the most important parts of this role is identifying and solving small but persistent obstacles before they become bigger problems.We are looking for someone who enjoys being a utility player, takes ownership, notices what needs attention, and quietly helps the entire practice operate more effectively.What Success Looks LikeThe best Executive Assistant at MARA is someone who makes life easier for everyone around them.While this role directly supports executive leadership, success comes from building strong relationships across the entire practice and helping the team operate more smoothly.This person should be approachable, collaborative, and service-oriented. They enjoy solving problems, removing obstacles, connecting people, and helping work move forward. They are equally comfortable helping a senior leader prepare for an important meeting as they are assisting a teammate who needs help finding information, coordinating schedules, or navigating a process.We are looking for someone who leads through example, trust, reliability, and helpfulness, and not hierarchy.This role carries significant responsibility, access to confidential information, and influence within the organization, but it is not a position built on authority. The right person is energized by helping others succeed and takes pride in making the entire team more effective.What We Are Looking ForProfessional Qualifications7+ years of experience supporting executives, teams, or complex business operationsExceptional service orientation and genuine desire to help others succeedOutstanding organizational skills and follow-throughStrong written and verbal communication skillsHigh discretion, integrity, and sound judgmentAbility to manage multiple priorities while maintaining attention to detailStrong project coordination and administrative skillsExcellent relationship-building skills and ability to work effectively with people at all levels of the organizationComfortable operating with influence rather than authorityComfort working independently in a remote environmentProficiency with Microsoft 365 applications including Outlook, Teams, PowerPoint, Excel, and SharePointCuriosity about how AI tools can improve productivity and collaborationLow ego, high ownership mindsetPreferred QualificationsExecutive Assistant support for senior leadersConsulting, professional services, healthcare, legal, or technology environmentsProject coordination or PMO supportEvent, retreat, or meeting planningRecruiting coordination or HR administrationProcess improvement and workflow designIndividual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.â ̄The TeamThe Milliman Advanced Risk Adjusters (MARA) team develops healthcare analytics software used by hundreds of healthcare organizations across the country. Our platform helps health plans, providers, and healthcare organizations better understand patient risk, improve care, and make informed financial decisions.MARA is a team of healthcare actuaries, analysts, clinicians, data scientists, software developers, and product leaders who are passionate about solving difficult problems and building products that make a meaningful difference. We value curiosity, collaboration, continuous improvement, exceptional service, and a willingness to roll up our sleeves to help one another succeed.LocationThis is a remote position. Candidates hired into this role may work onsite in select Milliman office locations, if they prefer. The expected application deadline for this job is August 21, 2026.CompensationThis is a non-exempt overtime eligible role. Annual compensation assuming 40 hours worked per week would be $71,700 - $131,905, which corresponds to an hourly rate of $34.47 - $63.42. Any applicable bonus amounts would be in addition to these levels.A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. This is a non-exempt overtime eligible role; overtime eligible after 40 hours of workBenefitsWe offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.401(k) Plan – Includes a company matching program and profit-sharing contributions.Discretionary Bonus Program – Recognizing employee contributions.Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.Holidays – A minimum of 10 paid holidays per year.Family Building Benefits – Includes adoption and fertility assistance.Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria.Life Insurance & AD&D – 100% of premiums covered by Milliman.Short-Term and Long-Term Disability – Fully paid by Milliman.Equal OpportunityAll qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.#LI-REMOTE