Servicenow Developer

Note: This is a W2 Role, Not C2C..Location: North Carolina, South Carolina, Georgia, or Richmond, VA (Hybrid/Remote options may be available)About the OpportunityWe are seeking a highly skilled ServiceNow CMDB Platform Engineer to join a large-scale enterprise technology organization focused on building a Service-Aware Operating Model. This role is ideal for someone passionate about ServiceNow platform engineering, CMDB governance, workflow automation, and configuration management at enterprise scale.You will play a key role in transforming how technology services are modeled, governed, and managed by developing scalable platform capabilities that improve service visibility, ownership accountability, operational efficiency, and data quality.What You'll DoPlatform Automation & Workflow EngineeringDesign and implement ServiceNow workflows supporting CMDB governance, service onboarding, lifecycle management, and ownership accountability.Develop automation solutions that reduce manual effort while improving consistency, traceability, and compliance.Build scalable workflow solutions aligned with enterprise operating model objectives.CMDB Governance & Policy EnforcementImplement governance controls using Business Rules, Flow Designer, scripting, approval workflows, and platform-native automation.Translate governance requirements into enforceable platform behavior.Ensure service and configuration data meets enterprise standards for quality, completeness, and accuracy.Partner with architecture and governance teams to implement policy-driven controls and guardrails.CMDB Platform DevelopmentDevelop and enhance forms, workspaces, dashboards, and user experiences within ServiceNow.Improve onboarding, ownership validation, certification, and remediation processes.Support service-aware operational visibility and lifecycle management capabilities.Platform Engineering & Technical Debt ReductionRefactor legacy customizations into maintainable, upgrade-safe ServiceNow solutions.Improve platform sustainability by reducing complexity, technical debt, and unsupported customizations.Follow ServiceNow engineering best practices and platform standards.Service Visibility & Operational EnablementEnable automation and operational workflows through trusted CMDB and service relationship data.Support service mapping, event context, incident prioritization, and remediation workflows.Improve enterprise visibility into service dependencies and operational impacts.Required QualificationsStrong hands-on experience with ServiceNow platform development and engineeringExpertise in CMDB, Configuration Management, and ServiceNow ITOMExperience with Flow Designer, Business Rules, Script Includes, Client Scripts, and workflow automationStrong understanding of CMDB governance, lifecycle management, and service ownership modelsExperience designing scalable, maintainable, and upgrade-safe ServiceNow solutionsAbility to translate governance requirements into automated platform controlsPreferred QualificationsExperience with Service Mapping, Discovery, and CSDM (Common Service Data Model)Knowledge of policy enforcement through automation and governed workflowsExperience supporting large enterprise or highly regulated environmentsExposure to service-aware operating models and operational excellence initiativesEEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”