Coordinator, Instant Products

Scientific GamesScientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.Position SummaryThe Coordinator of Instant Products supports the day-to-day execution and administration of Instant Product operations. This role is responsible for maintaining accurate reporting, ensuring consistency in processes and documentation, tracking initiatives and timelines, and coordinating communication across teams.The Coordinator plays a key role in keeping projects organized and on track by monitoring progress, following up on action items, and preparing data and materials to support performance analysis. This role also ensures data accuracy and translates insights into actionable takeaways to support operational initiatives.Job DutiesReporting & Data ManagementCompile and validate regular performance data for instant productsMaintain current KPI trackers and reporting tools to ensure accuracy and consistencyClean, organize, validate data prior to reportingPrepare draft summaries and reporting materials for reviewAnalyze data trends to create actionable takeawaysOperational Coordination & TrackingMaintain and update trackers for instant product initiatives across sitesMonitor timelines, deadlines, and deliverables to ensure initiatives stay on trackProactively follow up with site teams and stakeholders for updates and status changesIdentify and escalate delays, risks, or gaps in executionDocumentation & Process ManagementMaintain and update standard operating procedures and process documentationEnsure consistency in documentation across sitesOrganize and manage shared files, trackers, and resourcesDocument process updates and improvements as directedMaintain and keep all site general information up to date (vendors, pallets, services, etc.)Meeting & Communication supportAssist in preparing meeting agendas and materialsDocument meeting notes, decisions and action itemsTrack follow ups to support ensuring completionQualificationsRequiredProficient in Microsoft Office productsAdvanced Microsoft Excel experience including experience with complex formulas and pivot tables, with the ability to analyze data and generate actionable insights. Strong organizational skills with the ability to manage multiple priorities and deadlinesHigh attention to detail and accuracy, especially when working with data and reportsProactive and able to anticipate needs or gapsAbility to prioritize and adapt in a fast-paced environmentStrong sense of ownership and accountabilityStrong written and verbal communication skillsComfortable working across multiple teams and coordinating with various stakeholdersDesiredBachelor’s degree strongly desired1-3 years of experience in administrative support role or related experienceExperience with reporting, KPI tracking or data dashboard maintenanceFamiliarity with process documentation and SOP developmentExperience with administrative supportSG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.