Project Manager

About Plug Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit https://plug.vin. The Opportunity Reporting to the Sr. Director of Operations, the Project Manager is the execution engine behind Plugs most crucial cross-functional initiatives. You will partner closely with Operations, Product, Engineering, Sales, and Finance to turn operational problems into shipped products, reliable automations, and clean, decision-ready data. You will drive projects end-to-end from discovery to rollout ensuring improvements across titles, payments, transport, arbitration, and dealer workflows are delivered on time, adopted successfully, and built on strong operational insight. Key Responsibilities Project Execution & Delivery Lead initiatives from discovery ? scoping ? planning ? delivery ? adoption. Maintain timelines, RAID logs, project plans, and stakeholder updates. Ensure cross-functional alignment, risk mitigation, and timely decision-making. Turn Operational Needs Into Product Requirements Translate workflows and pain points into clear PRDs and user stories. Define acceptance criteria and support sprint planning/backlog management. Ensure product builds reflect real operational needs and optimize user efficiency. Automation Design & Implementation Build and maintain workflow automations using Zapier/Make, HubSpot, Google Workspace, Apps Script/Python, or webhooks. Identify manual steps and design solutions to reduce cycle times and error rates. Data Analysis & Reporting Create lightweight analyses, dashboards, and KPI tracking. Provide insights that help leadership prioritize projects and assess impact. Data Quality & Standards Define data hygiene standards, validation rules, and audit routines. Lead deduplication and issue resolution to maintain clean data pipelines. Change Management & Enablement Run UAT, pilot features, write SOPs/playbooks, train users, and support rollout. Monitor adoption and iterate based on feedback and usage telemetry. Vendor, Partner & Integration Coordination Coordinate with third-party partners and internal system owners. Ensure API, integration, and process changes are delivered accurately and on schedule. Qualifications What You'll Bring.. 35+ years in project management, program management, product operations, or technical operations. Proven track record of shipping cross-functional projects with measurable impact. Technical fluency: requirements writing, data manipulation, and automation building. Strong analytical abilities and clear written communication. Bias toward ownership, action, and practical simplicity. Nice to Have.. Experience with EV or automotive wholesale, payments/floorplan, or title workflows. Exposure to Metabase/Tableau and automation CI practices. Certifications such as PMP, CSM, or Lean/Six Sigma fundamentals. Compensation and Benefits Annual Salary: $80,000 - $90,000 USD Equity: TBD Benefits: Health, vision, and dental insurance. Lunch stipend. Parking. This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate for the role. Relocation assistance will not be provided for successful candidates. Sponsorship not available at this time. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And if you do, you suck.