Application Support Specialist

Position: Application Support SpecialistLocation: Administration BuildingBenefits Eligible: YesEffective Date: July 1, 2026Are you passionate about helping ALL students learn in a collaborative environment? If so, we may have the career for you! Downingtown Area School District is excited to announce an opening for a Application Support Specialist, located at the district administration building.At DASD, we are committed to sharing values of diversity and inclusion in order to achieve and sustain excellence in education. As a diverse district, we continually seek ways to strengthen our educational environment. We believe that we can best promote excellence by recruiting and retaining a diverse group of staff who bring various backgrounds and perspectives. Our ability to create and maintain a climate of respect is critical to attaining the best teaching and learning environment.At Downingtown Area School District we value our employees. We seek to hire new staff who:Communicate openly to build relationships and trust Partner with team members to see the TEAM succeedDemonstrate a growth mindset and seek ongoing opportunities for growthEmbrace and support a safe and inclusive environmentEagerly and enthusiastically support student learningStrive to be kind and reflectiveFocus on the solution and put people firstLead by example!If you want to be part of our "Downingtown Proud" team - please apply! Help us with our mission to educate all students to meet the rigorous challenges of a global society.Job Summary: Assists in administering and controlling District data and applications resources. Uses repeatable practices to ensure data availability, integrity and security, recover corrupted data and eliminate data redundancy, and leverages database tools to improve database performance.Qualifications: To successfully perform this position, a person must be able to perform each primary duty satisfactorily. The qualification requirements listed below represent minimum levels of educational achievement, training, skills, and/or ability necessary.Bachelor's degree in Information Technology or related field of study or equivalent knowledgeStrong interpersonal and communication skills.Candidates with information system management within an education environment experience preferred.Valid PA Driver's LicenseMust successfully complete and maintain compliance with all federal and state background and criminal record check requirements.Candidate must adhere to all local, state, federal, and school code requirements for employment.Duties & Responsibilities: Employee must have the ability to perform the following essential functions on a timely basis with or without reasonable accommodations.Serves as support for all Student Data Systems and Staff Information Systems including operations and underlying technologies.Supports data and applications to support all Educational and Business Information Systems.Assists in scheduling and coordinating the transfer of data into other systems for the purpose of system interfaces and ensuring the district's compliance with various reporting requirements.Works in conjunction with the Applications Team to review and develop the reporting strategies and data relationships including the Student and Business Information Systems (SIS+LMS) and (BIS). Queries and analyzes data to assist in making district decisions.Monitors system integrations and dependencies to ensure quality assurance procedures and maintains associated logs.Supports teachers, administrators, and support staff by providing assistance with data analysis, data structures, and related skills development.Develops, publishes, and maintains user manuals and documentation manuals that promote proper and efficient use of Information Systems and ensure its availability to district users.Provides training and mentoring to internal staff to promote knowledge sharing.Troubleshoots hardware, software, and network problems throughout the district's SIS and BIS information network.Installs software as per district procedures and vendor licensing agreements.Previews and evaluates new hardware and software.Supports teachers, administrators, and support staff by providing building-level, department-level, and individual assistance with procedural, hardware, and software issues and skills development.Supports legacy systems as needed or necessary.Assists in organizing and executing in-services and workshops related to the Student Data and Staff Information Systems.Remains current and maintains certifications necessary for the completion of job-related needs.This position description does not express or imply that these are the only duties to be performed by the incumbent(s) in this position. Employee(s) will be required to complete other job-related duties requested by the supervisor.Salary 2026-2027 School Year$80,671 - 96,805 annuallyPlacement upon salary scale is dependent upon years of experience in similar position. Salary will be prorated based on start date.Schedule 7 hours per day, 5 days per week, 260 days per year, based on district-approved calendar Full-time, 12-month positionSummary Of BenefitsSelect Health Benefits a la carte - Only pay for what you needMedical Coverage through IBX - PPO plans onlyNo Primary Care Physician necessaryNo referrals requiredIBC has extensive local and national networksPrescription Coverage through CVS/CaremarkDental Coverage - Delta Dental Active PPOAllows use of in-network and out-of-network providersVision Coverage - Vision Benefits of America (VBA)Eligibility - No Waiting PeriodAll employees may enroll in the district's health benefit plans effective with their date of hire into the benefit eligible position.Eligible DependentsA legally married spouse as defined by PA law and children up to age 26 may enroll in the District's health benefit plans.New Hires or Newly EligibleYou have 31 days from the date that you are benefit eligible to make your elections. If you do not make elections during this time, you will only be enrolled into any benefit that is provided by the District at no cost to you.Flexible Spending AccountsBenefit eligible employees have the opportunity to elect to participate in a Flexible Spending Account. DASD offers both a Healthcare Spending Account and Dependent Care Spending Account. This benefit allows you to set aside pre-tax dollars to pay for out of pocket eligible healthcare and dependent care expenses.Support For The Whole YouFitness ProgramReceive $150 back when you complete 120 workouts at an approved fitness facility within 365 days. www.ibx.com/reimbursementsNutritional CounselingUp to 6 free visits per calendar year with a registered dietitian.Employee Assistance ProgramHealth Advocate is a free, confidential program that offers EAP+ Work/Life benefits to help you address difficulties in your life by providing short term assistance with personal, family, and work issues. In addition, it simplifies the navigation of the health care system by helping you find the right doctors, resolving billing and insurance claim issues, explaining benefit coverages, helping your parents or in-laws with the complexities of Medicare, and much more!TelemedicineThe telemedicine benefit through SwiftMD is offered to ALL DASD employees at no cost to you. The telemedicine benefit allows for consultations with US board-certified doctors over the phone or online, from your home, office, or on the road. These physicians can diagnose, recommend treatment, and submit prescriptions to your pharmacy of choice. Retirement - Member of State Pension System (PSERS)As a PSERS member, you'll join with over a half million fellow public school employees who are also members. You'll contribute to your own personal PSERS retirement account and have a safe and secure benefit payment(s) from one of the largest public retirement plans in the nation.Student Loan ForgivenessAll DASD employees are eligible to apply for loan forgiveness through the federal government's Public Service Loan Forgiveness program. Find out more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-serviceBasic Life and AD&D InsuranceDASD provides group term life insurance and accidental death and dismemberment (AD&D) coverage at no cost to you. The plan includes double indemnity for accidental death and dismemberment.Optional Life Insurance You may also purchase additional life insurance as a supplement to the company paid benefit.Income Protection BenefitsDASD provides income protection insurance at no cost to you. This provides income if you are disabled and unable to work. The benefit begins on the 61st day of disability or illness or the exhaustion of your sick days, whichever is later. Pays 60% of your basic monthly pay, up to $10,000 per monthLife BenefitPays 3x your basic annual salary up to maximum of $800,000Executive Flexible Benefits PlanYou are provided funds equivalent to 2.5% of your annual base salary, up to a maximum of $2,500. This money is intended to fund healthcare-related expenses and will be disbursed as part of your paycheck.Insurance WaiverYou may waive coverage for yourself and eligible dependents under the district's health insurance plan and receive a payment representing a portion of the premium, which the district would have paid. Depending upon coverage waived, administrators are eligible to receive up to $2,200 annually.Tuition Reimbursement100% of tuition for all graduate or doctoral courses, if grade of 'B' or better is attained. Cap $15,000/yrTSA Contribution3% of annual salary into 403(b) account after one year of servicePaid Time Off12 sick days annually3 personal days annually20 vacation days annually for 12-month staff; 1 additional day per year to a max of 30 days after 10 years as an administratorVacation payout for unused days - up to 10 days annually19 paid holidays per yearRetiree BenefitsHealth Insurance Can purchase insurance for retiree and spouse until the lesser of 10 years or age 65 for medical, prescription, dental and vision. Health contributions will be the greater of the DASD Act 93 contribution or co-pay equal to PSERS premium assistance. To qualify, employee must be age 55 or have 35 years of service, retired under PSERS and have worked as a DASD administrator for 10 years.Life Insurance2.5 times annual salary until lesser of 10 years or age 65Personal Days PayoutSick Days PayoutVacation Days PayoutSalary IncreasesBased on performance; up to 3% per yearMerit PayBased on completion of 2 goals; up to 1% per yearEOE