Client Account Executive
Job Description:
The Client Account Executive plays a critical role in driving revenue growth by expanding relationships within an existing portfolio of clients.
This position focuses on identifying new opportunities within current accounts, strengthening client partnerships, and delivering solutions that provide continuous business value.
Working primarily with small and mid-sized business (SMB) and mid-market clients already engaged with Magna5, this role collaborates closely with internal teams to ensure high client satisfaction, strong retention, and ongoing account expansion.
This is a growth-focused account management role dedicated to expanding existing accounts, not acquiring net-new logos.
Responsible for maximizing the value of assigned client relationships by driving account growth through strategic expansion initiatives.
Identifying and executing cross-sell and upsell opportunities.
Supporting renewals and retention efforts.
Increasing client adoption of managed services, security offerings, and professional services.
Requirements:
Bachelor’s degree preferred or equivalent relevant experience
1–3 years of B2B inside sales, business development, or account management experience (IT services, MSP, cloud, or cybersecurity preferred)
Prior experience selling or supporting technology solutions in a consultative environment
Proven experience or exposure to recurring revenue / subscription-based services
Strong understanding of MSP service models, SLAs, onboarding, and service delivery concepts
Comfortable discussing IT topics including networking, cloud, security, and managed support
Experience working remotely in a quota-carrying role
Excellent written and verbal communication skills
Experience selling to SMB and mid-market clients
Familiarity with vCIO/QBR-driven sales motions
Knowledge of ITIL-aligned service delivery environments
Experience selling Microsoft-centric MSP stacks (M365, Azure, Intune)
Benefits:
Remote-first MSP sales role with autonomy and accountability
Sell sticky, high-value recurring managed services
Exposure to leading-edge managed services, cloud, and cybersecurity solutions
Strong alignment between Sales, vCIO, and Service Delivery teams
Competitive base salary plus commission/OTE
Clear career path into Sales Executive role