Desktop Support Specialist

Job OverviewWe are seeking a motivated and detail-oriented IT Support Specialist to join our team for a 13-week contract assignment. In this role, you will provide technical support across desktop and mobile platforms, assist end users, and ensure smooth IT operations within a collaborative team environment.Key ResponsibilitiesProvide support for Windows-based desktops and mobile devicesImage and deploy desktop systemsTroubleshoot hardware and software issues for end usersDeliver excellent customer service and technical assistanceCollaborate with team members to resolve technical challengesMaintain documentation and follow IT support proceduresRequired QualificationsBachelor’s degree or equivalent work experienceAbility to work effectively in a team environmentStrong customer service skillsExcellent analytical, problem-solving, and communication skills (written and verbal)Preferred QualificationsDegree in Computer Science or related field1–2 years of relevant IT support experienceKnowledge of operating systems and databasesFamiliarity with:Microsoft Office Suite, Project, and VisioUNIX systemsOracle and SQL databasesHL7 standards (including New HL7V)Understanding of Healthcare Information SystemsExperience with programming languages such as Java, HTML, Visual Basic, C, C++, or PerlBenefits:Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.