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Production Shift Manager (2nd Shift)
Aurora, ILMarch 25th, 2026
MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.ROLE PURPOSE/ POSITION SUMMARY:Manages activities of all production personnel across an entire shift within a manufacturing facility. Monitors activities to maximize productivity, minimize cost, and maintain quality in all facets of the facility operations. Ensures associates comply with company policies, procedures, and guidelines to maintain safe, efficient operations within a positive working environment. Performs shift administrative tasks, including metric reporting and personnel actions.KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES:Manage SQF, Food Safety, Food Quality, Sanitation, 6S and customer standardsProvides daily direction to Supervisors and hourly associates to meet designated productivity metrics, including labor costs/utilization, operational efficiency, scrap loss rates, and other measures to optimize profitability and meet demand. Develops and implements action plans to address production performance concerns or improve operationsCoordinates production/facility activities with Shift Managers as appropriateEnsures administrative activities for the shift are being completed timely and accurately. These include but are not limited to payroll, performance reviews, standard and ad hoc production reporting, disciplinary actions, etc.Ensures announcements, safety topics, policies, procedures, and expectations are communicated to the staff and executed where appropriateCreate and/or assists in the development and execution of plant budgets, goals, standards, EOS action items and career development plansUnderstand job standards and/or machine operation for each functionFollow up on associate orientation, on-boarding, training, new hire performance reviews, and/or development as appropriateEnsures associates have appropriate tools to perform assigned duties and that tools/equipment are routinely inspected and maintainedPerforms other duties as assignedPEOPLE MANAGEMENT RESPONSIBILITIES:Recruitment and Selection: determine labor needs; understand and use the Company’s interviewing process and tools; participate in the on boarding process (Passport orientation, etc.)Managing & Rewarding Performance: set clear performance expectations (Passport, Performance Management Process); provide regular feedback; resolve team conflicts; encourage a positive and safe environment; use coaching and corrective action for underperformance; understand and use voluntary/involuntary termination processesTraining & Development: understand and coach others on processes, tools and standards (SOP’s); ensure training requirements are met; identify and address skill gaps; discuss career interests and developmental plans/next steps. Create appropriate action plans for individual developmentCommunication & Engagement: communicate site, company, and other pertinent information to team (pre-shift, one on one, etc.); share customer and MSI Express Inc information on regular basisQUALIFICATIONS/ CAPABILITY PROFILE:Minimum EducationHigh school diploma and/or GED- EssentialBachelor’s degree in related field- DesirableMinimum ExperienceThree to five (3-5) years of experience in a manufacturing environment, with particular preference for food manufacturing and/or packaging experience- EssentialSome experience interacting with the company customers- DesirableOne to three (1-3) years of experience in a lead or supervisory role- EssentialMinimum Knowledge/ Skills/ AbilitiesStrong leadership skills- EssentialDecision making skills- EssentialAbility to analyze and/or solve problems- EssentialStrong verbal, written, and interpersonal communication skills- EssentialAbility to plan work schedules- EssentialWorking knowledge of food manufacturing processes, good manufacturing practices (GMPs) and related concepts- EssentialApply today and join our rapidly growing team!- Inc. 5000 #124 fastest growing company in the Midwest. (2025)- Inc. 5000 #10 fastest growing company in the Midwest. (2022)- Inc. 5000 #165 fastest growing company in the Midwest. (2021)- Inc. 5000 #1,085 fastest growing company in the USA. (2023)- Inc. 5000 #622 fastest growing company in the USA. (2022)- Inc. 5000 #479 fastest growing company in the USA. (2021)
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