Sales Operations Manager
About The RoleWe're looking for an analytically rigorous, strategically minded operator to build and own the intelligence layer of our GTM engine. This is not a traditional sales ops role. It sits at the intersection of data science, strategy, and revenue leadership. You'll partner directly with Sales and leadership to translate complex data into clear decisions, build scalable GTM infrastructure, and identify the growth levers that actually move the business.Reporting to our VP of Strategy & Operations, this role is for someone who thinks like a consultant, builds like an engineer, and communicates like a business leader.Location: NYC (Hybrid, 3 days per week in office)What You'll DoSales Analytics & ForecastingOwn end-to-end sales reporting, pipeline analytics, and revenue forecastingBuild and maintain models that surface actionable insights for Sales leadership and the executive teamDrive scenario planning and cohort analysis to identify growth opportunities and risks earlyGTM Strategy & InsightsPartner with Sales and Revenue leadership on strategic decisions: territory design, segmentation, capacity planning, and prioritizationTranslate data into clear GTM recommendations. Bring a point of view, not just a dashboardSpot inefficiencies and growth opportunities across the sales funnel and build scalable solutions around themProcess & InfrastructureDesign and maintain the systems, workflows, and tooling that underpin a high-performing sales orgDrive CRM hygiene, data governance, and reporting accuracy across platformsBuild for scale, with processes and infrastructure that grow with the businessAI & AutomationChampion AI and automation initiatives within the sales organizationIdentify high leverage opportunities to apply machine learning or tooling to cut manual work and sharpen decision-makingCross-functional CollaborationWork closely with Sales, CS and Product on shared GTM metrics, planning cycles, and strategic initiativesSupport board and leadership reporting with clean, compelling revenue analyticsWhat We're Looking For4 to 6 years of progressive experience in sales analytics, revenue operations, or GTM strategyA foundation in data science or quantitative methods. You should be comfortable building, not just interpretingBackground in consulting or structured problem-solving environments strongly preferredExperience in B2B or enterprise GTM contexts; SaaS familiarity a plusProven ability to operate as a strategic thought partner to senior stakeholdersStrong communicator who can translate complex analyses into clear narratives and recommendationsTechnical SkillsSQL, Python (Pandas), ExcelBI tools: Tableau, PowerBICRM: SalesforceCloud/data environments: Snowflake, AWS (S3, Redshift)How We Support YouMedical, dental, vision, and 401KHybrid dog friendly office (3 days a wk.)Generous PTO$1000 per year Mental Health Wellness BenefitsStocked office kitchenRemote home office supportEquity compensation packagesOpen door policy & collaborative cultureNirvana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Candidates must be authorized to work in the U.S. Nirvana does not sponsor visas at this time.