Forward Deployed Engineering Manager

The Company CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. The Role We have thousands of enterprise users, proven product-market fit across digital shelf analytics, retail media, and sales operations, and the Fortune 100 running on our platform. That part works. Now we are building something new: autonomous AI agents that are already in customer hands and scaling fast. This is a 0-to-1 build inside a company that has the distribution, the data, and the customers to make it real. The AI Labs team operates as a startup within the company. It needs its own engineering leader. Someone who can recruit a world-class team in Mountain View, set the technical direction for agentic AI in commerce, and ship at a pace that matches the opportunity. We have engineering teams across the US, India, Canada, and the UK. Mountain View is the center of gravity for AI leadership. This role reports directly to the Founders. We ship with Claude, GPT-4, and open-source models in production. Our engineers already write the majority of code with AI. Some things are great. Some things need to be rebuilt. The next leader will know the difference. This is an onsite role with expectations that you are working from the office Monday-Friday What You Will Do Deploy AI Solutions with CustomersWork directly with enterprise customers to implement AI agents and workflows across content, media, and sales use casesCustomize and adapt CommerceIQ's platform to fit real-world customer environmentsDrive rapid iteration cycles based on customer feedback and usage Bridge Customer Needs with Product & EngineeringTranslate ambiguous business problems into technical solutions and product requirementsProvide structured feedback to product and engineering teams to improve core platform capabilitiesIdentify patterns across customers and help shape repeatable product features vs one-off solutions Lead a High-Impact Engineering PodManage a small team of engineers focused on customer deployments and solutioningEnsure high quality of delivery while maintaining speed and adaptabilityBalance hands-on technical software development with ai tools like claude, cursor (~40%) with leadership and stakeholder management Drive Business ImpactUnderstand customer KPIs and ensure deployed solutions drive measurable outcomesAct as a trusted technical advisor to customer stakeholdersPartner with GTM and Customer Success teams to expand and deepen customer valueClose pilots Shape the Future of AI at CommerceIQBring frontline insights into how AI is used in productionInfluence how CommerceIQ evolves from SaaS to AI-native workflows and agentsHelp define best practices for deploying AI systems at enterprise scale What We Look For This is not a caretaker role. We need a builder. Here is what matters: Builder with Customer Instinct. Experience working in customer-facing engineering, solutions engineering, or consulting rolesBackground in technology consulting, business consulting, or forward deployed engineeringAbility to operate in ambiguous environments and solve real business problems AI Product Exposure. LLM-powered featuresAI copilots / assistantsWorkflow automationUnderstanding of how AI systems behave in real-world production environments Product & Business Thinking. Ability to connect technical solutions to business outcomesStrong intuition for what should be productized vs customizedExperience collaborating closely with product teamsBusiness Consulting exp is a must have Leadership & Execution. Experience managing engineers or leading small teamsAbility to drive high-velocity execution in dynamic environmentsStrong communication skills across technical and non-technical stakeholders Why This Role is UniqueYou are closest to the customer problem - not building in isolationYou influence both product direction and customer successYou operate at the intersection of: Engineering, AI, and Business outcomes Compensation and Benefits Base: $160,000 - $210,000 Equity: Significant pre-IPO stock options. This is a leadership seat and the equity reflects that. We are at a stage where senior hires still get meaningful ownership. Benefits: Full medical, dental, vision. 401(k). Unlimited PTO. Location: Mountain View, CA. Onsite. 15 minutes from Stanford campus. Why join now:The window is now. The company has product-market fit, revenue, and customers. The AI Labs team is being built right now. In 12 months this team will be set. The founding members will define the culture, the architecture, and the trajectory. This is that moment.Real AI, not AI theater. Most companies are bolting AI onto legacy products and calling it innovation. We are rebuilding the entire platform around autonomous agents. Our agents are already in production, already in customer workflows, already making decisions. If you want to lead a team doing real AI, this is it.Fortune 100 scale. Your decisions will directly affect how 2,200+ brands run their ecommerce. The Fortune 100 uses our platform to manage billions of dollars in commerce. This is not a sandbox. Equity upside. Pre-IPO. $200M+ raised from tier-one investors. The economics of joining at this stage, in this role, are compelling. Check out our LinkedIn page to learn more about what it's like to work at CommerceIQ! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.