Community Coordinator

Bella Vista Apartments; 756 Unit Multi-Family Residential Community The Role The Community Coordinator will be responsible for supervising & helping with the completion of the rehabilitation projects at our apartment communities. This person will help coordinate projects, which may include scheduling and providing assistance with office and maintenance administrative tasks. What We Offer 20% rental discounts at Birge & Held properties A generous PTO policy, in addition to 14 paid holidays (including your birthday and a floating holiday!) Professional development, tuition, and training support A collaborative, progressive, team environment and opportunities to pursue professional development Paid parental leave for birthing and non-birthing parents Competitive compensation, including medical, dental, vision and life insurance for eligible employees 401(k) company match – up to a maximum of 4% annual income if employee contributes 5% or more $25,000 life insurance – fully funded by Birge & Held Employee Assistance Program Gym membership reimbursement up to $25/month Access to LinkedIn Learning courses Company-paid allowance for apparel store Opportunities to make a difference in a growing and highly productive company What you will do Essential Duties and Responsibilities: Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments Provide support in coordinating on-site activities of Company employees, sub-contractors, craftsmen, tradesmen and vendors to ensure that the Company’s goals and standards are met Maintain a safe work environment, demonstrate that safety is a top priority Coordinate daily activities by giving progress updates and communicating frequently with operations staff on daily activities Perform other related duties and responsibilities as assigned Set appointments, show apartments, certify potential residents and maintain a high percentage of occupancy Perform primary duties using a computer system and must keep current on system changes May coordinate the completion of resident renovations and maintenance work orders Maintain positive customer relations with current and prospective residents Enforce response procedures regarding resident concerns such as; work order requests, noise complaints, etc. Develop and maintain positive relations with tenants, contractors, local community and groups or associations security. Communicate important information to residents with well-written and professional notices Carry out other duties as assigned by the Community Manager or other Leadership staff. Ensure renewal offers are sent according to policy and are accurate, follow up on all offers to meet set retention goals Demonstrate effective communication skills when answering telephones or interacting with residents What you will need Skills and Competencies: Above average oral communication skills Flexibility to work across the portfolio at various properties You need to have the ability to give direction, adapt to change, establish relationships, build consensus, anticipate roadblocks, and work in a team environment Able to multi-task and prioritize work orders Exhibit strong attention to detail Able to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demand Able to think logically in order to troubleshoot, analyze situations, and make sound business decisions Must be able to communicate effectively in the organization, both verbally and in writing. A complete understanding of Fair Housing Education and Experience Experience in residential property maintenance. Ability to multi-task and prioritize. Exhibit strong attention to detail. Experience with Microsoft Suite. #INDLP