Office Manager

Position SummaryThe Office Manager ensures seamless daily operations of the workplace environment, overseeing reception, facilities coordination, vendor management, travel, and executive-level operational support. This role serves as a trusted operational partner to the Sr. Director of Executive Operations and leadership team, ensuring a professional, organized, and efficient office experience. The Office Manager collaborates cross-functionally with all departments, and department leaders to drive operational excellence across workplace services and corporate support functions. Key ResponsibilitiesFront Desk & Visitor ManagementAnswer and direct incoming phone calls Greet visitors and manage front desk reception area Issue and track visitor and employee temporary badges Address customer service inquiries and coordinate resolution with appropriate departments Mail & Shipping OperationsSort and distribute all incoming mail and packages Process outgoing mail and shipments Maintain mailroom organization as well as USPS and UPS supply inventory Conference Room & Meeting SupportManage conference room scheduling and readiness Ensure conference rooms are clean, organized, and properly configured Partner with IT to resolve conference room and ELT technology issues Coordinate meeting support for ELT and leadership sessions as needed Office Operations & Facilities CoordinationMaintain office, lobby, breakroom, and common areas Order and manage office, breakroom, and janitorial supplies Coordinate cleaning services and address vendor issues (e.g., Jani-King) Work with facilities team to resolve office and building concerns Maintain office seating and organizational charts Create and update cubicle and office name tags Vendor & Equipment ManagementServe as primary liaison for office vendors and contractors Manage and maintain office equipment; partner with IT as needed Track service requests and ensure timely follow-through and resolution Administrative Support & Special FunctionsCoordinate Outfitter travel logistics as assigned Qualifications3+ years of experience in office administration, reception, or office management Travel coordination experience with platforms, such as Navan or Concur Strong organizational and multitasking skills Professional communication skills (verbal and written) Experience coordinating vendors and service providers preferred Proficiency in Microsoft Office or comparable systems Ability to manage multiple priorities in a fast-paced environment Core CompetenciesService-oriented mindset Strong attention to detail Problem-solving and follow-through Professional discretion and confidentiality Ability to collaborate cross-functionally (IT, Facilities, Leadership, Departments) Executive & Corporate Operations SupportManage corporate travel agreements and vendor relationships (Navan, Engine, National/Enterprise, Airline Partners) Schedule and coordinate Store Support Center and Leadership meetings Partner with Real Estate to coordinate document execution by CFO; manage overnight shipments as needed and ensure fully executed documents are received and properly filed in designated real estate folders Distribute monthly employee birthday and anniversary lists to Department Managers Sportsman's Warehouse is an Equal Opportunity Employer