Patient Service Representative Lead

Patient Service Representative LeadInspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.The posted compensation range of $18.42 - $28.04/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.Job Summary and ResponsibilitiesYou have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.Ready to take the next step in your career?Join us as a Patient Service Representative Lead at our Tri Lakes Primary Care clinic in beautiful Monument, Colorado! As a Patient Service Representative Lead you will:Partner with clinic leadership to assist with oversight of the patient service team.Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.Offer support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.Demonstrate personal accountability for relationship- based care, organizational mission, and core values.Job RequirementsIn addition to bringing your whole self to the workplace each day, qualified candidates will need the following:High School Diploma or GED required.2 years' experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office.Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel,etc.Knowledge of medical terminology and medical insurance payersAttention to detailCritical thinking and problem solvingDesire to work with patient populationsPhysical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)Where You'll WorkCommonSpirit Medical Group (CMG) offers providers a true opportunity to live their calling to care while experiencing the support of a built-in comprehensive network, vast resources, professional growth, trusted leadership, generous benefits and an amazing quality of life with locations in Colorado, Kansas and Utah. CMG is proud to connect providers and consumers through state-of-the-art technology, clinical resources and professional expertise to help people live healthier. Our coordinated services represent a full continuum of care from preventive and early diagnoses to leading-edge treatment and life-saving critical care. CMG's ability to deliver better health care value is the direct result of combining the best clinical tools, shared resources and medical expertise with a patient-centered approach that emphasizes CommonSpirit Mountain Region's mission and commitment to quality, compassion and service.Total RewardsDepending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total RewardsUnless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.