Production Support Engineer (Java Applications)
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Job Title: Production Support Engineer (Java Applications) Location: Atlanta, GA (Hybrid) Duration: 12+ months Notes:Candidates for this position must be local to the Atlanta areaThis position requires one day onsite per week.Short descriptionUnder broad supervision, provides system and user support for 3rd party enterprise systems.Job Summary: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff. Qualifications: High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Additional QualificationsMinimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.Experience providing support for Agile Assets/Trimble Asset Management system isstrongly desired.Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.Technical Skills experience and knowledge which include the following:Java or Other programming languageJavaScriptGroovy ScriptXMLSQLPL SQLOracle databasesRequired SkillsTechnical front end and back end 3rd party software supportAgile Assets/Trimble Asset Management System SupportJavaScript and Groovy ScriptDatabase development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL