PT Cafe Shift Lead | CA | Frogtown

SummaryThis individual is responsible for managing the overall flow and operations during a scheduled shift at the café, while delivering excellent customer service when interacting with customers.ResponsibilitiesEffectively lead a shift and provide direction to staff to ensure operations run smoothlyMonitor breaks ensuring that they are running according to schedule and legal requirementsMonitor food quality and operations in back of houseTake the lead in ordering, stocking and replenishing items needed for serviceAttend to customers and exhibit excellent customer service skillsEnsure DOH compliance and occupational health and safety compliance is met at all timesExercise authority to manage hours of café staff based on the businessEscalate issues to Store Manager when necessaryAssist with banking and cashing out for each shiftPerform other duties as necessaryRequirements1-2 years of related experienceStrong ability to multi-taskExcellent brand knowledgeAbility to perform under pressure without constant supervisionAbility to anticipate needs based on environmental and guest cuesAbility to work a variety of stationsAbility to lead a team and diffuse any work related issuesAbility to lift up to 25lbs and stand for extended periods of timeExcellent communication skillsExcellent customer service skillsAbout UsChobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafés nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.For more information, please visit www.chobani.com or follow us on Facebook, Twitter, Instagram and LinkedIn.Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.We offer up to 60 hours accrued PTO (which includes vacation and personal time off) and up to 60 hours accrued of FTO (which includes sick time).Compensation Range: $26.00/hr.Nearest Major Market: Los Angeles