Service Advisor

The Service Advisor at Klick Lewis in Palmyra, PA plays a crucial role in providing exceptional customer service and maintaining efficient operations within the service department. Join us!Responsibilities:Assist customers in scheduling service appointmentsCommunicate with technicians and customers regarding service updatesPrepare accurate service estimates and invoicesEnsure customer satisfaction by addressing any concerns or questionsMust provide a high level of excellent communication and customer service to our client baseRequirements:Prior experience in customer serviceStrong communication and interpersonal skillsAttention to detail and organizationMust provide a high level of excellent communication and customer service to our client baseBenefits:Competitive compensation ranging from $15.00 to $30.00 per hourOpportunity for growth and professional developmentHealth, dental & vision insurance401K with company matchOngoing training and developmentSupportive, team-oriented work cultureFamily-owned values with a strong focus on work-life balanceAbout the Company:Klick Lewis is a reputable automotive dealership located in Palmyra, PA. We pride ourselves on providing top-notch service to our customers and creating a positive work environment for our employees. From 1930-1960, our dealership was owned and operated by the Gingrich family. In the 1950's, George Klick developed a relationship with Mr. Gingrich. When Mr. Gingrich decided to retire and sell the dealership, he and George struck a deal. George Klick then consulted my grandfather, Alvin B Lewis Sr., an attorney here in Palmyra, and asked him to pull the transaction together. My father, Warren Lewis Sr., was wrestling at Lehigh at the time. He told his father that he would rather run and own his own car business than wrestle and study. A 60-year marriage was born. Today, our 4th-generation dealership is owned and operated by Warren Lewis Jr. and his son Patrick. We have strived for 60 years to earn your trust every day.