Onboarding Coordinator - Dollywood Parks & Resorts - Full Time Year Round

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking an Onboarding Coordinator who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Onboarding Coordinator will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Onboarding Coordinator provides support by assisting Talent Acquisition Specialists, hiring managers, and new/returning Hosts with the onboarding process for Dollywood Parks and Resorts. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and ResponsibilitiesUse UKG Recruiting and Onboarding software systems to track new hires, update hiring status, launch onboarding, set up and maintain employees' personnel historyManage onboarding event software for efficiency, compliance and employee experienceAudit personnel records for all new hires and rehiresMaintain processing schedules for all new hires and rehiresAct as the liaison between Safety and Human Resources to ensure smooth onboarding experienceRescinds job offers for hosts who have unsatisfactory drug screen and/ or background check resultsOversee Safety Holds by ensuring required documents are submitted in a timely manner and follow up with leadership after approved by SafetyObtain proper identification for federal, state and company policy complianceResponsible for onboarding requirements for all employees including auditing I-9 forms and documents, entering information accurately into UKG Onboarding program and other tasks as assignedKeep extensive onboarding records and update teams dailyCheck the results of credit, criminal background checks, drug tests and motor vehicle reports. Responsible for communicating results to all HostsPlan and facilitate annual mass rehire processing eventsEnsure compliance with federal, state and company rules and regulations regarding personnel filesEnsure compliance with minor labor laws during onboarding process to include scheduling practices and auditing of documentationMaintain excellent relationships with Dollywood Parks and Resort teams and departmentsBe knowledgeable of and assist with employment functions of new hosts to include, but not limited to, hiring events, training, wardrobe and host ID'sAlways maintain confidentiality to ensure that there is no release of information pertaining to Dollywood records, personnel records, safety information, or any other sensitive materials without approval Management reserves the right to change and/or add to these duties at any time Education and Experience RequiredMinimum 18 years of ageHigh School Degree or equivalent required; College degree preferredRecruiting and Onboarding experience preferredProficient knowledge of Microsoft Office softwareIntermediate Excel Skills highly preferredKnowledge of office equipment and computersExceptional communication skills - written and verbalData entry and data management experience preferredFlexibility to meet varying customer needs and to juggle multiple priorities dailyStrong organizational skills and attention to detail are essentialKnowledge of employment lawAbility to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving record.Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check Knowledge, Skills, and AbilitiesAble to make a friendly impression when speaking to or corresponding with guests, vendors, and other employeesMust be self-motivated and disciplinedMust be able to prioritize and complete work assignments on a timely basisMust maintain strict confidentiality and judgment regarding privileged informationMust have professional appearance with good personal hygieneMust be productive in a fast-paced environmentMust maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidaysMust be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelinesMust be able to utilize effective communication, problem solving, conflict management and interpersonal skillsMust be able to communicate effectively with Guests and Hosts using approved communication methodsAble to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goalsAble to comprehend instructions and retain informationAble to perform duties consistent with creating a safe and secure environment for hosts and guestsAble to be flexible to handle frequent changes in prioritiesMust reflect Dollywood's image by being genuinely friendly and caring and by taking pride in workMust be committed to continuous improvementAble to quickly learn human resources softwareAble to add, subtract, multiply and divide with accuracy Physical Requirements | Environmental ConditionsLifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company's safety guidelines for safe liftingMobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hoursRepetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functionsEnvironmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heatCognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods.Able to meet the physical demands of the job The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.