Help Desk Specialist in Tallahassee FL onsite

We are looking for Help Desk Specialist in Tallahassee FL onsite. Please read the job description below and let me know if you are interested.Position: Help Desk SpecialistLocation: Tallahassee, FL (Onsite)Duration: 6+ Months ContractInterview Process: In-personReq ID: 800915Job DescriptionWe are seeking a Help Desk Specialist to provide technical assistance and customer service support for Patient Care Programs within the Bureau of Communicable Diseases. This role involves assisting users with technical issues, troubleshooting system problems, and ensuring efficient day-to-day operations.Key ResponsibilitiesProvide technical support and assistance to end users in a help desk environmentTroubleshoot system, application, and data entry issuesDeliver excellent customer service while resolving user concernsPerform clerical duties including data entry and documentationMaintain accurate records of issues, resolutions, and user interactionsSupport daily operations of patient care program systemsRequired QualificationsHigh School Diploma or equivalentMinimum 3 years of customer service experience in a professional environmentAt least 2 years of clerical experience including data entry and troubleshootingMinimum 3 years of experience with Microsoft Office SuiteStrong communication skills with the ability to speak and understand EnglishPreferred QualificationsPrior help desk or IT support experienceAdditional RequirementsMust be available for onsite work in Tallahassee, FLMust successfully complete:Level 2A Fingerprint-based Nationwide Background CheckNational Background Checke-Verify process and onboarding compliance requirementsBest RegardsSalman AlamIT Recruiter||Syntricate Technologies Inc.Direct: 781-236-6328Email: