Collections Specialist

Collections Specialist $48,000 - $53,000Are you a motivated professional with a knack for problem-solving and connecting with people? We’re looking for a Collections Specialist to join our client’s dynamic team! This role is perfect for someone with hands-on experience in consumer collections and strong skip-tracing skills, ready to make a real impact by recovering past-due accounts while maintaining positive customer relationships. If you thrive in a results-driven environment, enjoy helping customers resolve accounts, and want to grow your career in collections, we want to hear from you!Why Work Here:Competitive pay & comprehensive benefits – We value your expertise and reward your contributions.Supportive, team-oriented environment – You’ll work with people who want to see you succeed.Career growth & professional development – From ongoing training to advancement opportunities, we invest in your future.Meaningful impact – Help customers get back on track while contributing to the company’s success.Flexible, modern workplace – We strive for a healthy work-life balance with approachable leadership.Responsibilities of the Collections Specialist:Manage a portfolio of past-due consumer accounts with professionalism and accuracy.Conduct outbound collection calls and respond to inbound inquiries.Use skip-tracing tools and creative problem-solving to locate hard-to-reach customers.Negotiate payment arrangements and settlements in line with company policies.Document all account activity thoroughly in the system.Collaborate with team members and management to achieve collection goals.Ensure compliance with all federal, state, and local collection laws.Preferred Qualifications for the Collections Specialist:Proven experience in consumer collections (required).Knowledge and practical experience with skip tracing methods (required).