Deployment Strategist, New Business

Hear directly from our team about the problems we're solving, how we work, and the ways we're improving how governments serve their communities. Built in NYC From New York City, for communities across the country We work together from our New York City headquarters 3 to 5 days a week. Being in the same Central Manhattan HQ Our office is located in the heart of Manhattan at the intersection of West 36th Street and 5th Avenue, providing easy access to major transit hubs as well as world class dining and entertainment. Autonomy for all While in-person is our default, we don't mandate specific days. Team members have the trust and flexibility to work the schedule that works best for them. OURTEAM Why we joined GovWell "Before GovWell, I ran operations on presidential campaigns, where nothing works unless the systems do. Now I help build the operational backbone public service needs to function day to day." "I spent years working with designers and planners, hearing the same frustration over and over: why is permitting so hard? With GovWell, we're building the solution." Deployment Strategist "Growing up, I helped my dad apply for hundreds of construction permits. Those frustrating experiences inspired me to found GovWell to build better solutions for the millions of tradespeople whose livelihoods depend on getting permits fast." CTO and Co-Founder "Being raised by two public servants, my parents showed me early that meaningful change starts in local government and ripples outward. I'm incredibly proud to be part of GovWell and to support the people who serve their communities, helping make their work easier so residents receive the service they deserve." Senior Deployment Strategist "My work has included building tools for election administration and public health during the pandemic. I joined GovWell to keep applying those skills to systems people rely on when it matters most." Software Engineer "After working on presidential and Senate campaigns and alongside local governments, I wanted to focus on impact beyond elections. GovWell is where I can help improve how government works year after year." Account Executive "Before GovWell, I ran operations on presidential campaigns, where nothing works unless the systems do. Now I help build the operational backbone public service needs to function day to day." "I spent years working with designers and planners, hearing the same frustration over and over: why is permitting so hard? With GovWell, we're building the solution." Deployment Strategist "Growing up, I helped my dad apply for hundreds of construction permits. Those frustrating experiences inspired me to found GovWell to build better solutions for the millions of tradespeople whose livelihoods depend on getting permits fast." CTO and Co-Founder "Being raised by two public servants, my parents showed me early that meaningful change starts in local government and ripples outward. I'm incredibly proud to be part of GovWell and to support the people who serve their communities, helping make their work easier so residents receive the service they deserve." Great achievements require extraordinary talent. We invest in our people so you can focus on doing the best work of your career at GovWell. 01 Competitive cash compensation We hire exceptional people to make public sector impact, with competitive private sector compensation. 02 Equity ownership Every GovWell team member is an equity owner. When the company succeeds, we all share in the upside. 03 Medical, dental, and vision insurance, with up to 100% of premiums covered for you and your partner. 04 401(k) savings plan We offer flexible retirement options so you can plan ahead confidently and stay in control. 05 Unlimited time off We trust people to manage their time and encourage taking time off to rest, recharge, and stay effective. 06 Hybrid work environment While we work together in person most days, we believe in providing all employees the autonomy and flexibility to work from home when needed. 07 Meals, snacks, and team time A fully stocked kitchen, drinks on hand, and monthly team events and gatherings sponsored by us. Who we are Core values We believe in using what we've been given in service of something larger — and to grow by reaching for what's hard. We look for people with extraordinary ability who believe the same. We are intense about our work and mission, but we have each others' backs and are supportive. We do whatever we can to advance our mission and help our colleagues regardless of what's in our job description. See open roles Deployment Strategist, New Business Location New York, NY Employment Type Full time Department Deployment Compensation We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies. GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 90%. Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 30+ states serving millions of residents. The company has raised $10M in seed funding from Work-Bench and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch . A mission that matters: Building AI-powered products to fix outdated government systems isn't just a technical challenge—it's a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire Real-world impact: GovWell's product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference. Join a startup in hyper-growth: We've found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you'll learn what it takes to build a successful startup. You'll work closely with the founders while enjoying exceptional autonomy and ownership over your work. GovWell is hiring a Deployment Strategist, New Business to lead new customer launches and ensure long-term success across our municipal partners. GovWell is the primary system of record for government staff and is used daily to run critical workflows. This role owns the end-to-end implementation experience, guiding cities and counties through onboarding, configuration, and adoption while ensuring they realize value quickly and sustainably. You will operate at the intersection of customer, product, and engineering, managing complex deployments, supporting ongoing usage, and shaping the product through direct customer insight. This is a high-ownership role based in our NYC hybrid environment (3+ days per week in office), with up to 25% travel for customer engagement. What you'll do Lead 3–6 month implementations for new customers, including onboarding, requirements gathering, workflow design, and go-live. Manage complex, multi-stakeholder projects across municipal teams, ensuring timelines, quality, and customer satisfaction. Act as the primary point of contact for customers throughout implementation, supporting adoption and a successful handoff to our Long-term Deployment Team. Identify workflow gaps, product limitations, and new opportunities, and translate them into actionable feedback for product and engineering. Troubleshoot issues in real time and coordinate with internal teams to resolve blockers quickly. Help standardize implementation processes and improve playbooks over time. Who you are 3+ years of experience in project management, implementation, consulting, or a similarly client-facing role involving complex projects and multiple stakeholders. Strong project manager with attention to detail and ability to manage multiple stakeholders and timelines. Clear and effective communicator, comfortable working directly with customers and internal teams. Scrappy and execution-oriented, willing to do whatever it takes to get customers live and successful. Fast learner who can quickly understand new systems, workflows, and domains. Strong problem solver who can navigate ambiguity and develop creative solutions. Motivated by impact and aligned with GovWell's mission to improve how governments serve their communities. Willing and able to travel up to 25% of the time. Up to 100% premiums covered for medical, dental, and vision insurance GovWell is bringing automation and efficiency to local governments J-18808-Ljbffr