Project Coordinator

Project Coordinator (Client Services)Location: Chino, CA (On-site)Emblem is a California-based furniture manufacturer specializing in custom banquettes and integrated seating for commercial interiors. We partner with designers, dealerships, and brands to create highly tailored pieces for workplace, hospitality, and multi-family environments.We’re growing quickly and looking for a Project Coordinator to support our Client Services team. This role is central to how our projects run, bridging communication between clients, internal teams, and production.This is an ideal role for someone who is highly organized, tech-savvy, and excited to work at the intersection of design, manufacturing, and client experience.What You’ll DoYou’ll work directly under our Director of Client Services and support a wide range of project and customer-facing tasks, including the following: * Client & Communication SupportMonitor and manage shared inboxes (quotes@, hello@)Respond to general inquiries and route messages appropriatelyCommunicate with clients via email and phone in a professional, solutions-oriented wayGreet visitors and support front-office coordination* Project CoordinationAssist with order entry and project setupHelp maintain accurate project records across systems (CRM, Airtable, etc.)Support the shop drawing and approval processPrepare and send client-facing materials (samples, finish packages, etc.)Write and organize assembly instructions for completed projects* Logistics & OperationsCoordinate incoming COM (customer’s own material) and track documentationRequest and compare freight quotesSchedule shipments and prepare shipping paperwork (labels, weights, dimensions)Accept deliveries and coordinate incoming/outgoing logistics*Team SupportSupport the Director of Client Services on active projectsAssist with simple quoting over time (training provided)Step in to support order processing when neededWhat We’re Looking ForHighly organized with strong attention to detailExcellent written and verbal communication skillsComfortable managing multiple priorities at onceTech-savvy and quick to learn new systems (CRM, Airtable, etc.)Proactive and able to work independentlyPositive, team-oriented mindsetRecommended ExperienceExperience in commercial furniture, interior design, or a related industryBackground working with dealerships, reps, or manufacturersWhy This Role MattersThis position plays a key role in how Emblem delivers projects. You’ll help keep work moving, ensure clients are taken care of, and support a growing team. There is strong opportunity for growth into Project Management, Client Services, Quoting / Pre-Sales Support.Compensation & BenefitsHourly: Approx $25-30/hour (depending on experience)401(k) with company matchPaid holidays and vacationGrowth opportunities within a rapidly expanding companyAdditional DetailsThis is a full-time, on-site role based in Chino, CAMust be comfortable working in an office connected to an active manufacturing environmentMust be able to lift 35 lbs