Implementation Consultant

DescriptionAre you passionate about driving business success through technology solutions? We are seeking an experienced Implementation Consultant to join our detail oriented Services team, where you’ll play a critical role leading and supporting the rollout of our industry-leading enterprise software for manufacturing and packaging clients. What You’ll Do: Lead customer implementation activities including requirements workshops, solution configuration, process documentation, and end-user training. Facilitate both onsite and virtual client engagements, supporting customers throughout the entire project life cycle—from discovery to go-live. Analyze business requirements and translate them into tailored solutions, leveraging deep knowledge of ERP and manufacturing best practices. Deliver effective presentations and knowledge transfer sessions to foster solution adoption and long-term client value. Develop and maintain standardized training materials, comprehensive documentation, and other delivery assets. Assist with customer-facing proposals and presentations, supporting both delivery and presales cycles. Identify delivery risks and issues proactively, escalating as needed and collaborating across teams to resolve challenges and ensure timely project milestones. Mentor peers and promote best practices within the detail oriented Services team. Contribute to internal initiatives such as process improvement, sales support, and the development of consulting assets. Travel up to 50% to support client engagements, onsite training, and project execution. What You Bring: Bachelor’s degree in Computer Science, Packaging, or a related discipline, or equivalent experience. 4+ years’ experience delivering and supporting enterprise software solutions, ideally within the ERP, printing, or packaging industries. Advanced organizational skills with proven ability to manage several priorities and projects concurrently. Excellent verbal and written communication skills; aptitude for leading client-facing meetings and presentations at all organizational levels. Strong analytical, troubleshooting, and problem-solving abilities with high attention to detail. Self-motivated, independent, and collaborative working style. Willingness and availability to travel as project needs dictate (up to 50%).RequirementsPreferred Skills & Experience: Proficiency in Spanish or French. Direct experience in the corrugated or folding carton industry. Familiarity with the capabilities and functionality of Amtech solutions (a strong plus). Basic to advanced knowledge of accounting principles as they relate to ERP systems (invoicing, costing, financial reporting).Job typePermIndustryPaper/Packaging