Technical Product Support Specialist

A company is looking for a Technical Product Support Specialist in the Denver, CO Area. Key Responsibilities Provide support for technical issues related to CardWizard Solutions on customer server hardware and Windows environments Respond to support inquiries from customers and internal teams using various communication methods Resolve escalated customer issues and assist with end-user installations and configurations Required Qualifications 2+ years of experience in an IT environment Experience with general networking technologies and Windows Server environments Previous experience in a customer service environment Must have unrestricted work authorization in the US Ability to pass pre-employment screenings for a trusted role