Assistant Service Ops Manager

Service Operations Assistant ManagerThe Service Operations Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/she assumes total store responsibility in Store Director, Assistant Store Director, Grocery Manager, and Service Operations Manager's absence. He/she serves as Controller of cash and returned checks and is responsible for assisting the Service Operations Manager in achieving front-end productivity goals while helping to maintain superior guest service and satisfaction.Key Responsibilities:When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guestResponsible for assisting in hiring, training, scheduling, performance management (to include discipline, separations, etc.) and productivity of all service counter team members, bookkeepers, maintenance, fuel clerks, floral clerks in non-floral stores, checkers and sackers. Coordinates scheduling with the Grocery ManagerResponsible for assisting in the management of all Service Counter functionsResponsible for assisting in the initial interview for all departments and new team member orientations, including initial and ongoing team member paperwork (including proper documentation when appropriate)Responsible for assisting in supervising and ensuring proper checking and bagging techniques are being usedResponsible for assisting in ensuring proper bookkeeping procedures are implementedAssists in ordering supplies for front-end maintenance of store; coordinates needs with Grocery ManagerResponsible for assisting in performance evaluations and coaching sessions of all team members within department and completion in a timely mannerAssist with general store information to the Spirit and Spirit Too publications in stores with no Talent Relations ManagerAssist with general public relations and "Spirit" initiatives within the store in stores with no Talent Relations ManagerAssist with all payroll and accounting procedures and their implementation in stores with no Talent Relations ManagerAssists in delegating and assigning trainers as necessaryResponsible for cleanliness and appearance of entire front-end, including check stands, floors, exterior front of store, parking lot, etc.In stores without a Talent Relations Manager, assists the Service Operations Manager with serving as the designated human resource manager to handle the hiring, training and orientation objectivesResponsible for safeguarding, controlling and monitoring all store assets, ensuring policies and procedures are implemented for control of assetsAssist with overall guest and team member safetyGreets and speaks politely with every guest on premisesPerforms other duties as requested or required by managementKey Requirements:Must be 18 years of age or olderHigh School Diploma or equivalentRequired to work 40 hours per week; this will involve multiple opening, closing and day shifts depending on the store needsMinimum of one year store experienceMust maintain Certified Food Safety Manager certificationMust be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours)Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walkingAbility to function as a team member and get along with othersThis job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.A copy of the full job description can be made available to you.About UsAlbertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).