Shift Manager

SHIFT MANAGER JOB SUMMARY:Our Shift Managers lead our teams to provide our guests with exceptional service. They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for managing the restaurant during an opening or closing shift. Part-time and full-time opportunities exist for the Shift Manager position. The position includes, but is not limited to, the following essential job responsibilities:SHIFT MANAGER JOB RESPONSIBILITIES:The Shift Manager ensures that they and the team members on their shift: • Greet guests with a genuine smile and warm, inviting spirit. • Provide excellent guest service and meet customer needs in a timely and effective manner. • Use a headset (if applicable) to take customer orders, receive directions, and/or give directions. • Accurately capture orders and suggest great additions using menu knowledge. • Prepare and serve food according to brand recipes and quality standards. • Follow food safety, general safety, and sanitation protocols. • Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates. • Clean and operate all equipment in a safe and proper manner. • Adhere to safe work practices. • Follow and comply with all applicable health department regulations as well as company policies and procedures. • Keep accurate cash, sales, and inventory control records. Additional responsibilities of a Shift Manager include: • Production management • Completion of temperature logs • Waste tracking and management • Key inventory item counts • Sales and cash reconciliation • Station training of new team members • Addresses escalated guest concerns • Driving responsibilities including banking, product transfers, and other related duties • Any other duties assigned by their Assistant Manager, General Manager, or senior leadership team SHIFT MANAGER CORE COMPETENCIES:• Friendly, smiling, cheerful with a positive attitude • Loves serving and helping others • Passionate about guest service • Team player • Acts with integrity • Works efficiently and with a sense of urgency • Excellent listening and communication skills • Ability to give direction and yield the respect of teammates • Desires to learn and take on additional responsibilities SHIFT MANAGER BENEFITS:Career Development Opportunities Competitive Pay Health, Dental, and Vision Insurance Life Insurance Short/Long Term Disability Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Matching 401k Plan Discount Meal Benefit Wait periods may apply SHIFT MANAGER JOB REQUIREMENTS:• At least 18 years of age • Availability to manage one or more opening and/or closing shift(s) on a weekly basis • Dependable • Coachable Physical/Mental ability to: • Tolerate exposure to noise, extreme hot and cold temperatures, and other elements. • Frequently bend, kneel, squat, stand, walk, and twist at waist. • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead. • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead. • Occasionally climb and descend ladders. • Remain active, standing for long periods without a break. • Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests. Cedartown will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.