Sales Leads and Install Coordinator
Sales Leads and Install Coordinator Goods Electric Heating & Air - Youngstown, OH
If youre ahighly organized professionalwho takes pride inkeeping things running smoothly,loveshelping people , andcommunicates clearly and confidently , Goods Electric, Heating & Air would love to talk with you. This role iscritical to our teams successowning the flow of sales leads and installation schedulingto ensure a great experience for both our customers and our team.High performers in this role have the potential to earn up to $90,000 per yearthrough a combination of base pay and performance-based incentives. Our purpose is helping families have bright, safe, and comfortable homes, and we pursue that through our core values ofFaith, Excellence, Diligence, and Helpfulness.
If you're currently working but curious about a better opportunity, we completely understand. All conversations are kept strictly confidential.
Quick Highlights
Competitive weekly base pay with performance-based incentives (up to $90K per year potential)
Stable, growing company with strong leadership
A role with real ownership and impactnot just task management
Direct influence on customer experience, scheduling efficiency, and team success
Nexstar training and professional development
Family-oriented team culture built on Faith, Excellence, Diligence, and Helpfulness
What You'll Be DoingYoull serve as thecentral hubthat keeps our sales and installation pipeline running efficiently and effectively and be responsible for making sure things dont fall through the cracks .Own communication with customersfrom initial lead through installation, setting clear expectations and providing timely updates
Take ownership of incoming leads ensuring they are captured, qualified, and ready for successful sales engagement
Make real-time decisionsto assign theright team members to the right jobsbased on skillset, urgency, and capacity
Build and adjust daily schedulesto maximize efficiency and keep the day running on track
Coordinate all installation detailsmaterials, job information, and logisticsso field teams are fully prepared to execute
Identify problems early, solve them quickly, and keep jobs moving forward without delays
Ensure smooth handoffs between departments andstep in when needed to keep things on track
Why Choose Goods Electric, Heating, & Air?Competitive weekly base pay withperformance-based incentives(up to$90K per year potential )
Company-provided MacBook
Health Insurance Reimbursement Account
Simple IRA retirement plan with3% company match after the first year
Paid training and ongoing professional development
5 days of PTO accrued per year , with additional days added for each year of employment
6 Paid Holidays(New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
Paid day off on your birthday
Nexstar companyemployees have access to world-class training and coaching
Supportive and collaborativework environment
Family-oriented companythat prioritizes open communication and strong teamwork
The Ideal Person for This RoleTakes ownership and follows throughdoesnt wait to be told what to do
Loveshelping peopleand creating a great customer experience
Communicates clearly, confidently, and professionally (even in challenging situations)
Is highly organized andable to manage multiple moving parts without getting overwhelmed
Thinks ahead, solves problems, and adjusts quickly when plans change
Thrives in a fast-paced environment where priorities can shift throughout the day
Holds a high standard for themselves and the work they produce
QualificationsExperience inscheduling, coordination, dispatching, or operations(home services experience is a plus)
High school diploma or equivalent
Valid driver's license with a clean driving record
Proficiency in Google Workspace(Sheets, Docs, Calendar, Gmail), Microsoft Office, Dropbox, or similar platforms
Experience with ServiceTitan of similar field service management software is a plus
Excellent verbal and written communication skills
Strong organizational skills with attention to detail
Ability to multitask and prioritize in a fast-paced environment
Customer-focused attitude aligned with our company valuesReady to Apply?If youre the kind of person who takes ownership, enjoys solving problems, and takes pride in keeping things running smoothly at a high levelwed love to talk.
Goods Electric, Heating, and Air is an Equal Opportunity Employer.E04JI802oukb409574u
Compensation details:60000-90000 Hourly Wage
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