Administrative Assistant

Operations Administrative AssistantEmployment Type: Full-Time | HybridWe are a growing life insurance brokerage serving high-net-worth individuals, business owners, executives, and families nationwide. We are seeking a reliable, organized, and professional Operations Administrative Assistant to support our operations team and help deliver an exceptional client experience.This role is ideal for someone who enjoys administrative work, thrives in a fast-paced environment, and is comfortable communicating with clients and carriers throughout the day. Strong customer service skills, attention to detail, and consistent follow-through are essential for success in this position.Key ResponsibilitiesProvide administrative support to the operations teamHandle inbound and outbound customer service calls with professionalism and careCommunicate with clients, carriers, and vendors regarding case updates and outstanding requirementsFollow up consistently on pending items and client requestsAssist with scheduling, document management, and case trackingMaintain accurate records and organized digital filesSupport underwriting and operations processes as neededHelp ensure deadlines and team goals are met efficientlyDeliver a high level of professionalism and customer service in all interactionsQualificationsPrevious administrative assistant or office support experience preferredNo prior life insurance industry experience required — training will be providedStrong customer service and communication skillsComfortable spending a significant portion of the day on the phoneAbility to follow up consistently and professionallyHighly organized with strong attention to detailTech-savvy and comfortable learning new systems and platformsAbility to multitask and manage priorities in a fast-paced environmentPositive attitude, dependable work ethic, and team-oriented mindsetWhat We’re Looking ForWe’re looking for someone who is professional, proactive, and dependable — someone who enjoys helping people, communicates confidently on the phone, and takes pride in staying organized and following through on tasks. The ideal candidate is comfortable working in a collaborative, high-performance environment and values consistency, accountability, and excellent service.Work EnvironmentThis is a full-time hybrid position. Candidates must be able to work from one of the following office locations:Playa Vista, CaliforniaAddison, TexasCompensationSalary range: $40,000–$55,000 annually, depending on experience and qualifications. This position offers long-term growth opportunities within the company, including career advancement, performance-based bonuses, and increased compensation as responsibilities and experience grow.To ApplyPlease submit your resume along with a brief summary about your background and interest in the position.