Operations Representative | Entry-Level

Company DescriptionCircle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers: No Fail ServicePersonalized CommunicationInnovative SolutionsWe leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving. Job DescriptionKey ResponsibilitiesFreight Operations & ExecutionSupport the coordination and execution of shipments from pickup through delivery Monitor load progress and communicate updates, delays, or issues as needed Assist in resolving service issues quickly and professionally Systems & Process ManagementEnter and update load details in internal systems (including Transport Pro) Maintain accuracy across customer portals and tracking tools Ensure all shipment documentation is complete and organized Communication & CollaborationCommunicate with carriers, drivers, and internal teams to ensure smooth execution Partner with Carrier Sales and Account Management to support customer needs Provide timely, clear updates to all stakeholders Carrier Sales Exposure & DevelopmentLearn how to bid on spot freight and understand market pricing Assist in sourcing and vetting carriers to cover loads Gain exposure to rate negotiation and carrier relationship management Develop knowledge of freight lanes, capacity, and market trends QualificationsHigh school diploma or equivalent required; associate's degree preferred Strong attention to detail and organizational skills Ability to multitask in a fast-paced environment Excellent written and verbal communication skills Proficiency in Google Suite and Strong work ethic, dependability, and team-oriented mindset Additional InformationThis role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.