Loyalty and Engagement Strategist
A company is looking for a Loyalty & Engagement Strategy Manager.
Key Responsibilities
Design and implement loyalty strategies aligned with restaurant business goals
Provide strategic guidance on CRM architecture and guest data strategy
Analyze loyalty and CRM performance metrics to optimize strategies and campaigns
Required Qualifications
5+ years of experience in loyalty programs or CRM/customer engagement platforms
Mastery of guest engagement strategies and lifecycle marketing
Ability to translate business requirements into technical solution configurations
Experience in restaurant technology or solutions consulting
Strong client-facing, facilitation, and presentation skills