Branch Support

The Customer Branch Support person will support the day-to-day operations at the branch with a multi-faceted approach to supporting our customers. This will be done mainly through the warehouse and driver support. This role will also lend support to inside sales as needed. They will also coordinate the transfer of product between locations.Essential Duties And ResponsibilitiesWarehouseMaintain store inventory levels and proper labeling of productsLoad and unload delivery vehicles using appropriate equipment (i.e. operating forklifts) and maintain warehouse organizationPrepare and complete daily orders for customer shipments/deliveries; includes picking orders, material packaging, labeling shipments, and paperwork completionMaintain cleanliness of the building to ensure safety of all employees, customer, and visitorsWill help prepare OSC delivery driver’s load and will help to unload for each day’s delivery routeComplete cycle count inventory Customer SupportAssist with selling welding equipment and supplies to customers using technical knowledgeProvide excellent customer supportAssist customers in choosing the best supplies and equipment to meet their needsWork closely with Sales Department to assist with customer quotes, questions and ordersField incoming calls to branch locationCommunicate and cultivate the Core Values of OSC internally and externallyCultivate and maintain positive business relationshipsAttend and participate in scheduled department meetingsPrepare customer pickup ordersHandle cylinder transactions and sell various OSC gas programsOther ResponsibilitiesPerform a variety of special projects as assigned by supervisorFill gases for customer orders Cover for the Inside Sales/Store Manager in their absence Education, Experience And SkillsHigh School diploma or equivalencyBasic knowledge of welding and gases industry is helpful, but needed training will be providedMust be a team player with good communication and works well with othersProficient computer skills including Microsoft Word, Excel, Outlook is requiredDemonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnelMust be organized, have good reasoning skills, math aptitude and time management skillsJob Specifications/RequirementsAbility to stand on your feet 5-6 hours a day with occasional walking, twisting, bending, reaching, lifting/carrying, grasping and repetitive motions; occasional sitting. Frequent lifting of 20-25lbs is required, may at times lift up to 75lbs. May at times push/pull 25lbs and up to 75lbs. Ability to make customer deliveries and work in moderately warm or cold conditions. Willingness to travel between locations as necessary for product shipments or training.Who is OSC?OSC is an industrial distribution company that has been providing solutions for our customer’s gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. We have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company’s core values. Join our team to be a part of an organization that is focused on serving its customers and employees!Why Work for OSC!OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement – 401(k), Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more!OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.