Travel Industry Sales Manager

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.About the roleThe Four Seasons Resort and Residences Napa Valley is looking for a Travel Leisure Sales Manager. Candidates with a passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Sales team, the Sales Manager works across disciplines to deliver an exceptional experience.What you will doManagement of retail and wholesale agencies to include sales calls, site inspections and other sales functions.Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up.Perform daily telephone solicitations to new and existing accounts/customers in defined geographic region.Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls.Maintain communication/relationship with WSO network for specific assigned region, as well as other FS hotels toward achieving pre-determined revenue goal.Create and execute direct sales plan specific to market assignment.Promote local awareness through maintaining relationships with local tourism office.Conduct tours of property to meeting planners and other potential customers while informing of all hotel/resort services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.Work closely with conference services and catering through execution of definite program; keep Conference Services/Catering and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.Coordinate all sales related activity through the direction of director of sales; negotiate contract specifics to achieve maximum profitability while satisfying customer needs.Excellent knowledge of Delphi account management system to achieve FS minimum Delphi standards, while utilizing delphi as an account/organizational tool; have a working knowledge of local and regional competitionWhat you bringCollege education or equivalent experienceOne to three years experience in a hotel and or sales capacity with Four Seasons or another related organizationRequires knowledge of the ability to operate computer equipmentWhat we offer: Salary Range: $95,000- $115,000 (based on experience)Cigna Medical and Dental Benefit Options after 30 days of employment401k Retirement8 weeks of new parental leave pay after 1 year of employmentCompetitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesComplimentary and discounted accommodation at other Four Seasons Hotels and ResortsComplimentary Employee MealsSchedule & Hours:Full-time availabilityFlexible for early morning, mid-day, and evening shifts to support 24/7 operational business needsThis position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.To apply, please click on the "APPLY" button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.Learn more about what it is like to work at Four Seasons, visit us:If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com.Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfSummaryLocation: Napa ValleyType: Full time