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Full Time - Fulfillment Associate - Day
West Des Moines, IAApril 1st, 2026
Key ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.May be assigned other duties to support the needs of the business.Required Qualifications6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months of Experience using common retail technology, such as smart phones and tabletsPowered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).Preferred QualificationsHigh school diploma or GED6 Months of Retail experience6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
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