Deli Assistant Manager
Deli Assistant ManagerHillside - Duluth, MNOverviewSalary Range $22.95 Hourly Position Type Full TimeDescriptionJob Summary:The Deli Assistant Manager supports the Deli Department Manager in various department functions. This includes, but is not limited to; ensuring department cooperation and coordination in pursuit of department goals, personnel management, and supervision of department tasks.Duties and Responsibilities:Supervise production, rotation, stocking, storage pricing, display and promotion of designated products to achieve goals for sales, margin, inventory turns and labor expense in compliance with WFC policies, department Organic Standards Handling Plan and established practices for safety, sanitation and customer service.Ensure cooperation and coordination with department management to achieve department goals for purchasing, receiving, storage, stocking, rotating and merchandising of all Deli Department products.Ensure all products and displays are attractively and appropriately merchandised to maximize sales and customer access to product and product information; ensure accurate and appropriate signs/shelf tags for designated products.Participate in recipe development as requested and monitor prepared foods quality, presentation and losses in compliance with WFC policies and established practices for safety, sanitation and customer service; maintain par numbers established by Deli Manager for prepared foods and outside vendors.As directed, hire, train, coach, develop and evaluate designated employees in compliance with established practices, policies and budget restrictions to support day-to-day operations and to achieve department goals; fill in for designated staff as needed.Ensure department accountability for maintaining performance standards, provide daily supervision and leadership to designated employees and follow through promptly on documentation, coaching and corrective actions in compliance with WFC policies and practices.Ensure cleanliness and maintenance of department areas and department equipment in compliance with established practices; document and report any equipment maintenance or safety concerns to the Deli Manager.Achieve WFC customer service standards for internal and external customers.Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDSEssential Organization Specific Duties and Responsibilities:Abide by all WFC policies and procedures.Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC's ENDS.Follow and ensure compliance with all safety practices and policies.Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.Uphold all personnel and operational policies, giving correction to staff and feedback to management as neededAdditional Duties and Responsibilities:Achieve daily operational goals as directed by your supervisorMaintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.Report any problems with systems, tools and/or products to department management.Promote ownership and owner benefits consistently and positivelyPerform other tasks as assigned by Department managementQualificationsKnowledge, Skills, AbilitiesPreferred Knowledge, Skills and AbilitiesApplicable certificateExperience in retail ordering, pricing, merchandising and displayExperience in commercial food preparation, food safety, knife skills and cooking equipmentExperience supervising including, but not limited to, interviewing, training, ensuring accountability and evaluating employeesEssential Knowledge, Skills and Abilities18 years of age or olderMinimum two years of experience in commercial cooking/baking/retail foodserviceExperience providing leadership and/or direction to employees including training and coachingExperience in retail, grocery, natural foods and/or cooperative managementComputer proficiency, e.g., keyboard experience, email, Word, EXCEL, data base managementAbility to follow through on systems and proceduresOutstanding customer service skillsAttention to detail and good organizational skillsAbility to handle multiple demands, work under time pressures and meet deadlinesPersonal integrity to handle confidential information as applicableWillingness to be open, to learn and to take on new responsibilitiesDemonstrate objectivity, neutrality and calmness under pressureAbility to prioritize tasksRegular, predictable attendanceEffective communication skills in EnglishAvailable to work evenings, weekends, holidaysEssential Physical RequirementsAbility to occasionally move up to 50 lbs. or more throughout shiftAbility to repetitively move objects up to 15 lbs. throughout shiftAbility to remain in a stationary position for extended periods of timeAbility to move around the premises throughout shiftAbility to operate position-required machineryAbility to do repetitive office tasks including, but not limited to, filing, using a computer keyboard, understanding information from a computer screen/LCD monitor and written materials for the entirety of shiftAbility to safely use sharp cutting instrumentsWork EnvironmentOccasional Exposure:Outdoor weather conditionsFrequent Exposure:Wet and/or humid conditionsChange in room temperaturesCarts, pallets, and hand-trucks moving in and out of storage/retail areasConstant Exposure:Background music and in-store pagesFood odors, grain and spice dust, food allergensImportant Disclaimer NoticeThe essential duties and responsibilities and knowledge, skills and abilities listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.Employees must be able to satisfactorily perform the essential functions of this position, with or without reasonable accommodation. Any questions regarding accommodations should be directed to the Human Resources Manager.