Customer Service and A/R Specialist

Job Full DescriptionJob Posting: Customer Service & A/R SpecialistLocation: Lakeville, MN Compensation: $22/hour Schedule: Full-Time, Contract-to-HireAbout Us:We're a fast-moving, fun-loving team that keeps things casual while delivering top-notch service. Our busy office is the heartbeat of daily operations, and we're looking for a rockstar Customer Service & A/R Specialist to help us stay organized, keep clients happy, and handle the unexpected curveballs with grace (and maybe a few laughs).Key Responsibilities:Answer 50-100 phone calls daily and greet walk-in customers with a friendly, can-do attitudeSchedule service calls and appointments with attention to detail (sometimes well in advance!)Respond to billing questions and customer inquiries professionally and patientlyProcess accounts receivable, apply cash receipts, and handle heavy data entryCollect details for field estimates (names, addresses, job info, etc.)Print necessary forms, send quotes, and provide support to field techniciansTackle a range of general office duties - no two days are the same!Qualifications:Excellent phone and customer service skillsProficiency in Microsoft Office Suite (Outlook, Word, Excel)Strong attention to detail, especially for billing and data entry tasksAbility to juggle multiple priorities and stay calm under pressureA good sense of humor and a thick skin - this job keeps it real!Comfortable sitting, standing, bending, and occasionally lifting up to 20 lbsWhat We Offer:$22/hour compensationFull-time schedule with contract-to-hire potentialA casual, high-energy office culture with lots of personalityA supportive, close-knit team that works hard and has fun doing itLakeville (Savage), MN 2220 8275 210th Street West Lakeville, MN 55044