Program Assistant

*Program Assistant* *Title: *Program Assistant *Reports To: *Director, Harlem Beacon *Location: *301 West 140th St NY, NY 10030 *Hours:* 20 hours, non-exempt, Tuesday-Saturday schedule *Job Summary:*Program Assistants will greet all guests, onboard new participants, communicate with the Outreach Coordinator to ensure new participants receive orientation, maintain a safe welcoming program environment, be responsible for evening and weekend attendance input and clear communication to Operations Coordinator to maintain files *Major Duties:* * Provide clerical support to the program staff, including ensuring adequate coverage at the front desk, maintaining files, creating documents and related tasks. * Log in and promptly, professionally and efficiently assist all visitors and participants upon arrival. * Develop and compile statistical data for reports as needed from DYCD Connect * Enrolls new participants into Discover DYCD and DYCD connect system * Closes out and properly files case records when families have ended services. * Assist with program special events. * Report equipment and maintenance needs & follows-up to completion. * Pro-actively problem solves building and front desk challenges. * Ensure participants sign in and out daily. * Attend job related training and staff meetings. * Perform other duties as assigned. *Qualifications:* * High School Diploma plus one-year experience required. * Must be proficient in Word, Excel & Outlook. * Must have excellent verbal and written communication skills. * Must have a commitment to work from a strength based and/or youth development perspective. * Must be flexible to meet the needs of the program and the organization. *General Requirements*: All staff are expected to be committed to the mission, vision and values of Graham- Windham, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment. Job Type: Part-time Pay: $21.00 per hour Schedule: * Day shift Work Location: In person