Patient Services Representative - Almara OGI - Edina

Patient Services Representative - Almara OGI - Edina The Patient Services Representative is responsible for patient registration and check in as well as patient phone calls.This is a full-time position working Monday-Friday 8:00am-4:30pm at our Edina location and every 11th Saturday at our Maple Grove location for early AM clinic.Almara Women's Health | Obstetrics, Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.Essential Functions:Greet and register patients; collect co-payments, pre-payments, insurance information, and photo IDVerify and document insurance information as defined by current business practicesAccurate and timely scheduling of new and existing patients in the current practice management systemCommunicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copaymentsChart preparation and managementAnswer patient calls, schedule appointments and direct calls as appropriateMaintain a working knowledge of health care plan requirements and health plan networksMaintain timely communication with patients, families, and staffAny and all other duties as assignedEducation and Experience Requirements:High School diploma/GED or equivalentCustomer Service experience requiredMedical terminology knowledge preferredBenefits & Compensation:Actual starting pay will vary based on education, skills, and experience.A $750 sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.We offer a comprehensive benefits package - to learn more click here.Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.Working Conditions:Ability to sit for extended periods (up to 8 or more hours per day).Frequent use of hands and fingers for typing, writing, and handling documents.Occasional standing, walking, bending, or reaching within the office environment.Ability to lift and carry office supplies or files weighing up to 20 pounds.Visual acuity to read electronic and paper documents.Auditory ability to participate in phone or video calls clearly.Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).Setting:ClinicEssential Requirements:Ability to:Comply with company policies, procedures, practices, and business ethics guidelines.Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)Demonstrate prompt and reliable attendance.Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.Notes:Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities.Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.