ServiceNow Sr Developer

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.Job SummaryWe are seeking an experienced ServiceNow ITOM Developer to design, develop, and support IT Operations Management (ITOM) solutions on the ServiceNow platform. The ideal candidate will have hands-on experience with Discovery, CMDB, Service Mapping, Event Management, and AIOps, along with strong scripting and integration skills. The role focuses on automation, operational visibility, and platform optimization. Discovery, CMDB, and Service Mapping are core ITOM capabilities used to maintain infrastructure visibility and service dependency mapping.Key ResponsibilitiesDevelopment & ConfigurationDevelop and configure ServiceNow ITOM solutions, including Discovery, CMDB, Service Mapping, and Event Management.Create and maintain Discovery Patterns, schedules, probes, and sensors.Configure MID Servers and troubleshoot discovery-related issues.Build custom workflows, business rules, UI actions, and integrations.CMDB & Service MappingSupport CMDB data quality initiatives and reconciliation processes.Develop and maintain Service Mapping patterns and service models.Implement CI relationships and dependency mapping across infrastructure and applications.Integration & AutomationIntegrate ServiceNow with monitoring tools such as SolarWinds, Dynatrace, AppDynamics, and Splunk.Develop integrations with AWS, Azure, and GCP environments.Automate operational processes and incident remediation workflows.Event Management & AIOpsConfigure Event Management rules, alert correlation, and event processing.Support AIOps implementation to improve operational intelligence and reduce alert noise.Develop dashboards and reports for operational visibility and service health monitoring.Required Skills & Experience5+ years of ServiceNow development experience.Strong hands-on experience with:ServiceNow DiscoveryCMDBService MappingEvent ManagementITOMProficiency in:JavaScriptGlide APIsScript IncludesBusiness RulesFlow DesignerMID Server ConfigurationExperience integrating ServiceNow with monitoring and cloud platforms.Understanding of IT infrastructure, networking, servers, and cloud technologies.Experience with REST/SOAP APIs and integration patterns.Preferred QualificationsServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ServiceNow Certified Implementation Specialist – ITOMExperience with AWS, Azure, or GCPKnowledge of AIOps and Operational IntelligenceMandatory SkillsServiceNow ITOMDiscoveryCMDBService MappingEvent ManagementJavaScriptMID ServerServiceNow DevelopmentAWS/Azure/GCP