Business Systems Manager

IntroductionAre you a proven leader? Are you tired of contracting work or commuting long hours? Do you have customer service experience with financials systems and vendor relations? Do you want to help drive creative effective solutions to business problems? If you answered yes to these questions, then Prince William County Government is the place for you. The Financial System Services Division is seeking a Business Systems Manager to join our team to lead our Vendor Maintenance Team. You will learn skills to support the financial system and business applications to support vendors and business partners looking to do business with Prince William County Finance Department.In this role, the Business Systems Manager will provide oversight and supervision to the Financials Services Team, focusing on vendor maintenance application, portal and best practices to partner with vendor community while supporting a team of high-performing analysts. This team represents the support structure for the Countywide financial system.The Business Systems Manager will serve as the primary point of contact for internal and external support and partners relationship, including updates, enhancements, system and business process improvements. They will establish and manage processes for responding to, tracking, and analyzing staff, workload and new projects.The role will analyze user needs, evaluate alternatives, and recommend solutions to business process and system improvements. We are looking for someone who is eager to provide customer service to internal and external customers, providing guidance, support and making recommendations. If you are ready for a challenging and rewarding position to support the County's objectives and make a positive impact within the Prince William County community, apply today.What Will You Do - Key Responsibilities & FunctionsOverseeing the daily operations of the vendor maintenance team: Serving as the primary liaison, managing contacts and mitigating risks related to vendor dependencies.Support & Updates: Overseeing the implementation of upgrades, patches, and managing bugs provided by the managed services vendorSystem Maintenance: Ensuring the Oracle ERP system is optimized and functioning correctly, including managing vendor data and integrating tools and third party applicationsDocumentation: Archiving software, patches, and documentation, particularly working with procurement on maintenance agreement and contract updatesServe as the division Manager backup in the absence of the Assistant Director of Finance - Financial Systems Services Support subject areas involving Accounts Payable, Purchasing, Vendor Maintenance, Accounts Receivable, Cash Management and Fixed Assets using the Order to Cash (O2C), Budget to Report (B2R) and Procure to Pay (P2P) processes. Work with the business systems analysts to review and analyze customer needs and requirements, troubleshoot issues and communicate with external and internal customers Collect and retain related and supporting documentation. Prepare standard operating procedure documents. Conduct training sessions and meetings with departments/agencies. Establish, document, and enforce guidelines and proceduresEngage business users spanning multiple business units and ensure cohesive articulation of business goals and processes to ensure effective technology solutionsProvide day-to-day applications support to end users which includes troubleshooting and resolving related issues over the phone and through screen sharingProperly handle confidential company and supplier informationInterface with department and agency customers, information technology and operations personnelSupport other data set up and maintenance, as identified by the supervisorEstablish, document, and enforce guidelines and proceduresWhat You Will NeedDemonstrated skills in team building, minimum staff supervision experience of 2 years, program implementation and maintenance and customer serviceAbility to communicate both orally and in writing; able to work cooperatively with all levels of staffAbility to maintain effective working relationships with the public and staffAbility to work independently and cooperatively as part of a team.Strong Public Sector Financials GL, AR, AP, PO, Project/Grant Module Oracle Cloud Fusion experience preferred or other complex financial systems experienceAbility to multitask and work across many cross functional and matrix teamsMinimum requirements: High school diploma or G.E.D. and 7 years of ERP system experience with cross-functional module experience with business process application support.Preferences: Bachelor’s Degree or higher and managerial experience.Work ScheduleThis position is scheduled to work Monday through Friday from 8:00 to 5:00.Hiring Salary Range: $91,162.50 - $121,836.00/AnnuallyWe Also Offer Great Benefits IncludingRetirement from the Virginia Retirement System (VRS)401a and 457 retirement savings and investment plans Paid Annual LeavePaid Personal Leave Paid Sick LeavePaid HolidaysOptional Group Medical and Dental Health Plans Optional Group Life InsuranceAn Employee Assistance Program (EAP) Career Development OpportunitiesFull time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click herePSLF for additional information.NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety,Click here for the class descriptionPrince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.SEE YOURSELF HERE!Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:Temporary Provisional Seasonal employeesClick on the link below to explore our plans and rates.Prince William County Benefit Programs01By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.Yes, I acknowledge and understand the above statement and wish to continue in this process.No, I do not wish to proceed any further in this process.02Please select the option that reflects your highest level of education.Bachelor's degree or higherAssociates degreeHigh School diploma or G.E.D.None of the above03Please quantify your years of ERP system experience with cross-functional module experience with business process application support:7 or more years3-6 years1-2 yearsLess than 1 yearNo experience04Which Automated Financial Management Systems Do You Have Experience With? Be Sure To Describe Your Experience With Them In Your Application. Select All That ApplyOracle EBS 12.2Oracle HyperionOracle OBIEEOracle Cloud EPMOracle Cloud FinancialsSpreadsheet ServerOther financial management systemsNo experience with financial management systems05If you answered Other Financial Management Systems, please explain. If not, please write N/A.06Please Indicate Any Of The Following Areas For Which You Have Experience. If Checked, Please Describe Your Experience In Detail On Your Application. Select All That ApplyWorking with relational database report writersProviding technical or functional "help desk" type of support for an automated Financial Management SystemCreating, updating or maintaining Oracle Financial software System tables, user profiles, templates, etc.Developing and conducting technical training for new or inexperienced usersWorking with Financial Management system implementationCustomer service/team environment. (For a single project or ongoing shared work environment, define your role on your application.)Oracle Enterprise Resource Planning (ERP) systemsNone of the above07Do you receive any benefits from county or state funded financial management programs?YesNo08Please describe the type of staff you have supervised? Select all that apply:Full-TimePart-TimeContractorNone of the above Required Question