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Sales Service Representative
Northampton, MAMarch 20th, 2026
Heritage Production LLC | Melt-to-Make™ B2B Sales | Cannabis & Nutraceutical Manufacturing | North America + Select International MarketsJoin a Fast-Growing Ingredient Brand in a High-Demand IndustryHeritage Production LLC is an all-natural bulk confectionery supplier specializing in our Melt-to-Make™ all-natural gummy base product line serving licensed cannabis and nutraceutical manufacturers. As demand for compliant, clean-label products continues to grow, we are expanding our Sales Team.We are seeking a driven, relationship-focused Sales Associate who thrives in a collaborative environment and wants to grow within a dynamic, emerging industry.What You'll DoSales & Strategy SupportCollaborate with the Sales Team to develop and execute monthly and annual sales strategiesSupport the full sales lifecycle from lead generation through closeAssist in achieving team revenue targetsLead Management & Customer RelationshipsQualify and follow up on inbound leadsNurture prospects as they move through the sales pipelineMaintain strong relationships with existing customersAssist Senior Sales Team in managing and updating pipeline reports across sales channelsCommunication & Product ExpertiseDevelop strong outbound phone presence and confidence initiating conversationsBuild deep knowledge of product offerings, industry regulations, and competitive landscapeRepresent the company professionally in all communicationsWhat We're Looking ForPersonality & Work StylePositive, consistent, and team-orientedSelf-motivated with a desire to grow and improve performanceStrong communicator who enjoys collaborationOrganized and detail-orientedProactive problem solverExperience & SkillsMinimum 2 years of sales or related experienceBachelor's Degree preferredStrong computer proficiency and professional email communicationExperience with Microsoft Office, Google Drive, and video conferencing toolsCRM experience preferred (HubSpot a plus)Employment DetailsFull-time positionCompetitive salary and benefitsTravel required as needed, including occasional weekend industry eventsEqual Opportunity Employer
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