Billing Specialist

Title: Premium Billing Specialist I Location: Virginia Beach, VA 23464 Duration: 05 Months Training in office and work a hybrid schedule upon completion of training. Training: (approximately 4 to 6 weeks) Monday-Friday 8am to 5pm Work hours: Between 8:00 AM to 5:00 PM – schedules vary due to phone coverage and lunch time as the temps can take either 1⁄2 hour or a full hour for lunch. Everyone hired must be flexible as working hours and lunch times are staggered to ensure adequate phone coverage. Schedules will be provided before training is completed. NO WEEKENDS, NO OVERTIME Interviews Required – video via MS Teams with camera on/ phone as back up This assignment will take place in a client facility that does not provide patient care. \ Job duties include, but are not limited to: - Post payments to members accounts. - Perform reconciliation of accounts. - Process payments that are not honored by the bank. - Process Refunds - Generate letters - Process adjustments to accounts (memos) - Respond to email inquiries - Answer telephone calls regarding rates, payments, and concerns members may have regarding billing. Process members payments to their account and document accordingly in the computer system. Route calls to appropriate departments. Provide excellent customer service skills and professional telephone conduct with members, brokers, and other internal representatives. Must be able to multi-task-talk and type or navigate between dual monitor screens at the same time. - Will also perform other duties as assigned by Team Coordinator. Additional Requirements/Experience needed to be successful in the role: Accounts Receivable experience or other accounting experience Microsoft Office Phone experience. Job Types: Contract, Temporary Pay: $20.00 - $21.00 per hour Expected hours: 40 per week Schedule: 8 hour shift Work Location: In person