AR RCM Specialist

Overview As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a *RCM Specialist, AR who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Help at Home is Hiring a Remote RCM Specialist, AR! We offer weekly pay between $19.00-$21.00 an hour! Our Benefits Comprehensive medical, dental, and vision coverage 401(k) retirement plan Paid time off and holidays Employee assistance programs and wellness initiatives Flexible options to support a balanced life Responsibilities What You'll Do: Submits claims to payors in accordance with payor requirements and agency policy. Receives notices of claim rejections & denials. Properly track and resolve issues to ensure claim payment. Maintains complete and accurate accounts receivable records. Performs troubleshooting for billing error codes. May work with the payer or branch operational team to identify and resolve issues. Maintains accurate billing analysis reports and communicates implications promptly to the appropriate parties. Analyzes daily reports from the state and matches the approved payments to the client. Alerts the Operations Team and Manager regarding late or missing documents required for billing. Assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerting Manager regarding seriously overdue accounts. Produces reports as needed. Performs administrative duties such as sorting, scanning, filing, and emailing records. Qualifications What You'll Bring: Self-motivated; reliable; strong attention to details. Strong communication skills, oral and written. Excellent interpersonal skills; Demonstrates excellent communication and customer service skills under duress and in a fast pace; ability to function as a positive team member. Intermediate to advanced skills with Microsoft Office Suite, especially Excel. Education and Experience High School diploma or GED required One (1) to two (2) years' experience of revenue cycle management or billing experience in the healthcare field Knowledge of Medicaid/Managed Care Organization (MCO) billing practices Experience with billing in an Electronic Data Interchange/3 rd party clearinghouse environment Physical Requirements Sedentary - ability to remain in a stationary position for extended periods of time. Ability to communicate effectively and clearly with others to exchange information. Job Profile Summary The RCM Specialist, Accounts Receivable (AR) is responsible for supporting the end-to-end revenue cycle by ensuring accurate billing, timely claim submission, and effective resolution of denials and payment discrepancies. This role plays a critical part in maintaining the financial health of the organization by monitoring accounts receivable, analyzing billing data, and collaborating with internal teams and payers to resolve issues efficiently. The ideal candidate is detail-oriented, highly organized, and experienced in healthcare billing practices, including Medicaid and Managed Care, with the ability to thrive in a fast-paced, deadline-driven environment while delivering excellent customer service and maintaining compliance with company policies and regulatory requirements.