Operation Manager

Operation ManagerWhat does an Operation Manager with Paul Davis do?Handle client escalationsOversees office administrative operationsManages TPA's to remain in compliance and onboard the company to new TPA's.Assures all expenses are posted to the correct job in order to properly track job costing.Works with production manager and property owner to coordinate the successful completion of all jobsEnsures all Service level agreements are met and compliance tasks are documented in systemProblem solves and helps people find solutionsManage Project Managers, Estimators and Coordinators through job review meetings.Has fun and is part of a growing businessEnsure compliance with standards and regulations utilizing internal office systemsTrain new employees on software utilized to manage jobs.Meet operational objectives of: Sales, Gross Margin, Brand ExperienceTrack metrics during bi-weekly GS&RConfirm budget and work orders before the start of the project.Ensure compliance with standards and regulations.Build relationships and recruit subcontractorsSeek partnerships to improve performance with vendors and tradesmen.Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.Skills Desired of Team Member:Organized, analytical administrative coordinator who likes a fast-paced environmentLoves talking to people and building relationshipsLikes to problem-solve and help people find solutionsEnjoys completing tasksIs a stickler for the detailsLikes math (geometry) and working with numbers and measurementsCan review data and deductively think through what information might be missingProactive, assertive personalityLikes to create and follow systems while helping others to follow them as wellEnjoys taking care of othersProfessional appearance and courteous mannerTeam Compensation and Benefits:Ongoing Leadership Development Program and industry eventsOne on One mentorshipThree months of structured training to learn the Paul Davis WayAccess to Paul Davis University and regular training opportunitiesCell phone and computer provided by companyPTO and Paid HolidaysBase commission on projects completed. Our current Operation Manager yearly pay range from $50,000 to $75,000 depending on their experience. No limit to earning potential.Team Qualifications (Requirements):Ability to lead and develop teamSound planning and organizational skillsExcellent communication and presentation skillsBachelor's Degree or equivalent relevant experienceConstruction project management experience is welcomed if willing to learn a new process. Compensation: $50,000.00 - $75,000.00 per yearSince 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.Our Vision:To Provide Extraordinary Care While Serving People In Their Time Of Need.Our Values:Deliver What You PromiseRespect The IndividualHave Pride In What You DoPractice Continuous ImprovementOur Mission:To provide opportunities for great people to deliver Best in Class results