PALS Specialist (Parts and Labor Sales) - Mancuso Harley Davidson Crossroads

Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel. We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft.Job DescriptionWe are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Mancuso Harley-Davidson Location!! Responsibilities: Schedule service appointments and obtain customer and vehicle data prior to arrivalGreet customers in a timely and friendly mannerWork directly with walk-in and telephone customers to help determine and supply them with parts and accessories.Point out any sales, specials, or new merchandise to customers.Provide a complete and accurate written cost estimate for labor and partsCheck progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirementsReceive proper authorization before any repairs are performedRequirements:Two years experience in dealership positionGeneral knowledge of vehicle mechanical operationsGreat customer service skills Strong work ethic and thrive in a fast-paced environmentActive-listening and strong communication skills Ability to follow directions and willingness to learnRespect for teammates and a positive outlook Perks & Benefits:Medical, Dental & Vision Insurance401(k) with Company MatchPaid Time Off, Increases with TenureClosed on Thanksgiving & ChristmasEmployee Pricing on Vehicles, Parts & ServiceFree & Discounted Gym MembershipsTravel Discounts on Hotels, Flights & RentalsOEM Certification & Paid Manufacturer Training OpportunitiesCareer Growth within a Fortune 500 Company Additional InformationAll your information will be kept confidential according to EEO guidelines.